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Signature doesn't display

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  • #17583 Reply
    Sean Seale

    Hi there,

    I’m having an issue with a signature.

    The target field is just a text box (it has worked fine previously) but now the signature is replaces by


    What did I do wrong?

    Thanks in advance for your guidance!

    #17584 Reply

    If the signature has worked in the past, then check to make sure “SIGNATURE” is selected in the field map layout’s FORMAT dropdown field. If the FORMAT dropdown is missing then the plugin has reverted to the free version.

    Let us know the status of the FORMAT dropdown.

    We remain at your service.

    #17585 Reply

    Also, make sure the “Use local PDFtk” is not selected on the plugin’s SETTINGS tab.

    We remain at your service.

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