December 8, 2017 at 9:39 am #17462
The license information on my upgrade order states Unlimited Sites (Order Number : #7914). However when viewing the dashboard when logged in to http://www.formidablepro2pdf.com/my-account/ it shows I have activated the licence key on 10 sites and have 0 sites and 9999989 forms left.
I need to add some more sites. Can you allow this please?December 8, 2017 at 10:19 am #17463
Your account has been corrected, we apologize for the error, it appears you purchased the UNLIMITED SITES | 1 – FORM version but were assigned the UNLIMITED FORMS | 1 – SITE version.
We remain at your service.December 8, 2017 at 10:38 am #17465
Great! Thanks for your help. Is is possible to upgrade to unlimited sites and unlimited forms? I can’t see how to do that on the website.December 8, 2017 at 12:05 pm #17466
Our apologies, the upgrade form should provide an option to upgrade, we are working on resolving the issue. In the meantime, you can use this link to manually upgrade for one full year from the day you complete this form.
We remain at your service.December 8, 2017 at 12:15 pm #17467
The upgrade form is working correctly now. Thank you for notifying us of this issue.
We remain at your service.December 7, 2018 at 3:56 am #20430
I would like to renew my unlimited sites unlimited licence, but there is no option to renew the licence in my account. The current licence expires on 12/10/2018. Can you help please?