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We would need to troubleshoot the installation, complete this form if we can login, or let us know if that is not possible. We remain at your service.

The signature does resize based on the size of the PDF text field, we would need to see the issue you are experiencing to determine the cause of the issue. Complete this form to provide access, or provide screenshots of the Formidable form in design view with;
. the signature field details visible
. the signature field mapping on the Field Map Layout
. the PDF in Form Design mode to see the signature text box borders
. and the final merged PDF showing the cut-off portion
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Formidable’s ‘OTHER’ option is not compatible with mapping to a PDF Radio Button – you can map the Formidable Radio button to a PDF Text Box, or, to use OTHER, you must add OTHER as a regular option and then add an OTHER text box to the Formidable Form and use conditional logic to show/hide the text box.

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Use the “PDF password (leave empty if password shouldn’t be set):” field located on the Field Map Layout section of the plugin’s EXPORT tab.

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What your are missing, is the same setting everyone else misses… the PDF checkbox “EXPORT VALUE“…

Copy/paste the Formidable checkbox value(s) to the corresponding PDF checkbox field’s name and export value. Add a field map layout for each PDF checkbox field to the one Formidable checkbox field.

Here’s another example that may help. If you are still not able to make it work we can provide instructions specific to your forms if you upload your PDF and provide a link to your webform here on this form.

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You can use PRO2PDF or E2Pdf, there is no reason to use both.

If using PRO2PDF, it’s best if you name the PDF fields EXACTLY the same as the Formidable Field name or field key. Then, check the “Enable automated layout creation for new field maps” option on the SETTINGS tab so the fields will map automatically when you create a new Field Map Layout. Be sure to watch the demo video.

Let us know if you need any further assistance.

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1. Yes, the plugin was specifically designed to “output multiple PDF documents from a single form”.

2. Yes, shortcodes may be generated using Formidable’s conditional statement shortcode(s) and email attachments may be controlled with Email Notification Conditional Logic.

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Copy/paste the Formidable checkbox value to the corresponding PDF checkbox field’s name and option value. Add a field map layout for each PDF checkbox field to the one Formidable checkbox field.

Here’s another example that may help. If you are still not able to make it work we can provide instructions specific to your forms if you upload your PDF and provide a link to your webform here on this form.

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Complete this form if we are able to take a look at your installation.

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Is the plugin installed on a an intranet server or the internet server?

If intranet, you’ll need to enable the “Enable local PDFTK” option on the plugin’s SETTINGS tab.

If internet, was the plugin ever working on the server, if so, what has changed since the plugin worked?

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– where can i find the PDF in the the file structure? i want to be able to FTP into the server and download them.
. PDFs may emailed as attachments, and are created on-demand – when a user clicks the link the PDF is downloaded to the users browser, desktop, or mobile – merged PDFs are NOT stored on the server – only the original PDF form with empty form fields is stored on the server. We can provide an add-on plugin to store PDFs on the server, click here to request.

– i created a test form found here (http://agrilight.staging.wpengine.com/brad-test/) and at the bottom is the short code to one of the PDF’s that has been obtained from the addon, and you can see that its linking to a wp-admin/wp-ajax.php url with paramters. – how can i create shortcode that works like this?

. Shortcodes are created on the plugin’s EXPORT tab. Select the Form and Field Map Layout – then copy the shortcode below the dropdowns… You’ll need to change the dataset=”xxx” to dataset=[id] to generate a shortcode for the current entry if used in an email or in the form’s On Submit Message Box.

Take a look at the demo video and let us know if you have any other questions.

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Yes, the PDF can be sent to any email address that you enter into the “TO”, “CC” or “BCC” fields of Formidable’s email notification.

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If you are experiencing an issue where clicking NEXT on a Formidable Form is not advancing to the next form page, then the issue is likely due to a “required field”, “conditional logic”, or “data format”. In this case, the support request should be directed to the great support crew at formdiableforms.com/support.

We have experienced the same issues and found the input mask on the phone number field was causing the issue when users input something other than the required format.

If you still believe the issue is with the PRO2PDF plugin, please provide further details as to what our plugin is doing after clicking submit (or NEXT) after “Stage 1”.

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