Blank Options Page

Home Forums Bugs and Troubleshooting Blank Options Page

This topic contains 3 replies, has 2 voices, and was last updated by  buildit 7 months ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #18655 Reply

    buildit
    Participant

    Purchased, uploaded, and activated version 2.85 of the plugin. Clicking Formidable PRO2PDF from the dashboard lands on a blank options page and I can’t do anything with the plugin (activate, pair fields, etc.).

    Thanks for your help.

    #18656 Reply

    admin
    Keymaster

    Try disabling all plugins except Formidable Forms and PRO2PDF, if the plugin works then add the plugins back one at a time to find the conflict.

    There is not a known or reported bug, if disabling plugins does not fix the issue we will need to take a look at the installation, please complete this form.

    We remain at your service.

    #18659 Reply

    buildit
    Participant

    Hi, thank you for your reply. We already tested for plugin conflicts and with all plugins deactivated, we are still encountering the same issue. Also, we found the following other support threads that appear similar to ours but I don’t see any consistent resolution. I will submit credentials through your other form now.

    http://www.formidablepro2pdf.com/support/subject/installation-issue/
    http://www.formidablepro2pdf.com/support/subject/split-blank-screen-after-activation/
    http://www.formidablepro2pdf.com/support/subject/blank-screen/

    #18662 Reply

    buildit
    Participant

    Also, is it possible that specific PHP modules are necessary for this plugin to work? Additionally, is this plugin compatible with PHP 7?

Viewing 4 posts - 1 through 4 (of 4 total)
Reply To: Blank Options Page
Your information: