Forum Replies Created
-
AuthorPosts
-
adminKeymaster
Our apologies for the issues you are having with the login process. Your password has been manually reset and the temporary credentials were sent to the email address on the account.
We remain at your service.
adminKeymasterYes, you may use more than one field upload fields to merge more than one image to the PDF. Keep in mind the final PDF should be less than 5mb, so images should be optimized for size before or during upload.
We remain at your service.
adminKeymasterOur apologies for the issues you are having with the renewal process. As a courtesy we have reactivated and extended the license through tomorrow to allow you time to renew the key.
Your password has been manually reset and the temporary credentials were sent to the email address on the account.
We remain at your service.
adminKeymasterMerging images does not work within repeatable sections. We see you have already installed the E2Pdf plugin and are in communication with support.
We apologize for the issues you are having with the login process. Your password has been manually reset and the temporary credentials were sent to the email address listed on the account.
We remain at your service.
adminKeymasterWe have tested and confirmed the login page to be working correctly, try clearing your browser’s cache and/or try a different browser to renew your license key.
Optionally, you may manually renew for one year using this form to submit the renewal payment.
We remain at your service.
adminKeymaster1. Check to make sure you do not have any failed or abandoned Field Map Layouts with the Email Attachement option set to ‘Yes’ for the same Formidable Form.
2. If the above does not solve the issue, then paste the PRO2PDF shortcode here for further assistance.
We remain at your service.
adminKeymasterWe have refunded the upgrade charge and as a courtesy we have extended the license expiration through tomorrow to allow time for you to renew the account.
Login to the website here to renew.
We remain at your service.
adminKeymasterConfirm you have changed the dataset=”xx” parameter to dataset=[id]
If confirmed, then provide a screenshot of the Field Map Layout and the PRO2PDF shortcode you are using for further evaluation.
We remain at your service.
adminKeymasterDepends on which PDF form designer are you using. Are you using Acrobat, PDFEscape.com, or describe other?
We remain at your service.
adminKeymasterSelect the COMB setting on the PDF field properties and enter the number of characters.
If you need more help, please elaborate on “Just add the first two figures of a total of 9”, we do not understand the statement.
We remain at your service.
adminKeymasterOur apologies for the issues you are having with the login process. Your password has been manually reset, the temporary credentials were sent to the email address on the account.
We remain at your service.
adminKeymasterOur apologies for the issues you are having with the login process. Your password has been manually reset, the temporary credentials were sent to the email address on the account.
We remain at your service.
adminKeymasterYour activation code was sent to the email address on the account. Please let us know if we ended up in your spam/junk folder.
We remain at your service.
adminKeymasterWe’ve seen this happen with Adobe LiveCycle forms. Upload the PDF using this form and we take a look at your form to locate the issue.
We remain at your service.
adminKeymasterYour license key was sent to email address on the account. Please check your spam folder and let us know if we ended up as junk mail.
Thank you for using PRO2PDF, we remain at your service.
adminKeymasterYou are able to merge data to multipage PDF forms with both the free and paid versions of PRO2PDF.
We remain at your service.
adminKeymasterYour license key and account details have been sent to the account’s email address.
We remain at your service.
adminKeymasterWe have not received any example files. Try sending as attachment to support AT formidablepro2pdf DOT com.
We remain at your service.
adminKeymasterUpload the PDF and a screenshot of the Field Map Layout you are using to this form for further evaluation.
Optionally, but not required, we can login to find and fix the issue faster if you provide credentials.
We remain at your service.
adminKeymasterYes.
You’ll need to create the original PDF Form in a Acrobat Form creator, or use our replacement plugin called E2Pdf which includes a PDF Form Designer.You’ll also need Formidable Form’s PayPal add-on or one of their other payment plugins, then check the plugin’s “delay email notification until payment is made” option.
We remain at your service.
adminKeymasterOur apologies for the issues you are having with the renewal process. As a courtesy we have reactivated and extended the license through tomorrow to allow you time to renew the key.
Your password has been manually reset, the temporary credentials were sent to the email address on the account.
We remain at your service.
adminKeymasterThe number of images is only limited by the file size of the PDF. You can shrink the image sizes to add more images and shrink the original PDF file size as much as possible, since embedded fonts use a lot of space, it’s best to reduce the number of fonts in the PDF to just 1. As a general rule of thumb, merged PDFs should be 4MB (+-) depending on server speed, PHP settings, and latency.
And also changing the following PHP settings;
memory_limit = 512M
post_max_size = 512M
output_buffering = 4096
max_execution_time = 300
max_input_vars = 4000We remain at your service.
adminKeymasterWe did not receive any uploaded documents, please use this form to upload them again.
We remain at your service.
adminKeymasterWe would need to know all the specifics about your needs before we can determine if you can use the free version plugins, with the information provided so far, it does seem possible.
Upload the PDF form to this form and provide all requirements for us to provide you with a cost to complete the merge on our end.
We remain at your service.
adminKeymasterVerify there are no other test, failed, or abandoned field map layouts created for the same form, if there are delete them. Also, verify the “Signature” option is selected on the format dropdown of the field map for the signature field.
If the above is confirmed, then complete this form if we can login to the installation to determine the issue, or if not possible, use the same form to upload screenshots of the plugin’s “Export” tab with the field map layout selected and the “Settings” tab, and the “Under the Hood” tab for further review.
We remain at your service.
-
AuthorPosts