Trying to login and renew

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This topic contains 2 replies, has 2 voices, and was last updated by  Adrian 3 months ago.

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  • #19102 Reply

    Adrian

    Hello

    I’m trying to login to the website to renew my license. The renewal pages are not secure. It keeps redirecting to login page. Logging in just redirects back to the login page. When I try to reset password (although it’s correct because I use 1Password app), it just redirects back to the same page and no reset password email is sent (I’ve checked spam folder).

    Is there some problem with the website?

    What’s best way to renew before licence expires please?

    #19103 Reply

    admin
    Keymaster

    We have tested and confirmed the login page to be working correctly, try clearing your browser’s cache and/or try a different browser to renew your license key.

    Optionally, you may manually renew for one year using this form to submit the renewal payment.

    We remain at your service.

    #19109 Reply

    Adrian

    Thanks. I’ve just renewed via linked form.

    FYI, I’ve tried logging in from Chrome and Safari on Mac desktop, iPad and iPhone all with cleared cache but it just redirects without logging in. Also, no SSL is shown on the login page.

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