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Viewing 25 posts - 351 through 375 (of 2,496 total)
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  • in reply to: Bulk Download all Entries from Formidable #30256
    admin
    Keymaster

    Using the PRO2PDF shortcode in Formidable Views and changing the dataset parameter to dataset=[id] will automatically populate each result with the entry’s EntryID.

    You can use the shortcode in the view that lists entries, or on the view’s detail page.

    Create a new forum post if you need additional assistance or if we did not answer your question, please provide a more specific use case.

    NOTE: “Automatic download” of a list of merged PDFs is not possible.

    We remain at your service.

    in reply to: Signature Field not mapping to PDF on multiple sites #30254
    admin
    Keymaster

    We appear to be experiencing our 1st ever system-wide issue merging images & signatures. It appears to be an update to the image engine. We are aware of the issue and will work nonstop to fix it. We’ll reply again once the issue is resolved.

    We remain at your service.

    in reply to: Email Notification not sending #30215
    admin
    Keymaster

    This issue is likely caused by the same issue you posted here.

    Let’s fix the first issue and see if this one is still a problem.

    We remain at your service.

    in reply to: Error Generating PDF #30214
    admin
    Keymaster

    Sounds like you may have cloned your site, changed your url from http to https, or your WP nonce token has changed. Do any of these reasons match your site?

    Try logging in to your account on the plugin’s website here and try deactivating the key and then reactivate form the plugin’s Activated Forms tab on your site?

    Let us know the results of all of the above references.

    We remain at your service.

    in reply to: Entry ID = NOTEST on attached pdf, not on downloaded #30177
    admin
    Keymaster

    Based on your description of the issue, the Downloaded PDF is the only correct option since there is no way to attach a “Use 2nd Dataset” template to an email.

    If the issue with the email is the download link, then check the shortcode for an error on the 2nd dataset parameters.

    Complete this form if you’d like us to take a look at your template.

    We remain at your service.

    in reply to: What happens if i didn’t continue? #30170
    admin
    Keymaster

    The plugin will revert to the Free Version. Optionally, you may purchase up to 5 years in advance with a discount of 30% ($52). Let us know if you need a link to pay for 5-years.

    We remain at your service.

    in reply to: Problems with checkboxes #30002
    admin
    Keymaster

    All issues are being caused by incorrect PDF Export Values

    To fix: Open the Formidable Form and the PDF side by side and copy paste values from the Formidable Form to the PDF Form.

    ———-
    ceApplication.pdf
    Live Webinars” export value is currently “Demonstrations pertaining to nitrogen use or management

    selfStudyApplication.pdf
    Educational reading material” export value is currently “College level instruction
    Recorded seminar or presentation” export value is currently “Professional or technical seminars

    That’s all we checked…

    in reply to: Problems with checkboxes #29993
    admin
    Keymaster

    Providing the URL & PDF would be the fastest way to find the issue and and relay the fix. Use this form to provide the information. Credentials are not required.

    We remain at your service.

    in reply to: shortcode #29965
    admin
    Keymaster

    Change the dataset parameter to exactly this… dataset=[id]

    We remain at your service.

    in reply to: Pro2PDF download form shortcode is not working #29940
    admin
    Keymaster

    It sounds like there may be a plugin conflict as we are not experiencing any known issues regarding shortcodes.

    Try disabling all plugins except Formidable Forms and PRO2PDF and test the shortcode.
    If the issue remains, then upload the following screenshots here;
    -the plugin’s Export tab with the Field Map Layout selected
    -the On Submit Message Box showing the shortcode.

    If the issue is resolved, then re-enable the plugins one at a time and test each time to find the offending plugin, and let us know which one it is.

    We remain at your serivce.

    in reply to: Signature not displaying in PDF #29937
    admin
    Keymaster

    We provided a reply to your original request here:

    Let us know the results of our suggestions.

    We remain at your service.

    in reply to: Formidable signatures #29888
    admin
    Keymaster

    1. Confirm you have purchased the paid version of PRO2PDF
    2. Must use a PDF text field, not a PDF signature field.
    3. Confirm you selected the “SIGNATURE” option from the Format dropdown field on the field map layout.

    If all the above is confirmed, we may need to take a look at your installation, complete this form if possible, or send us a screenshot of the entire EXPORT tab with the field map layout selected and loaded.

    in reply to: Pro2PDF and E2PDF #29886
    admin
    Keymaster

    At the top of the PRO2PDF site we explain the difference between the plugins and explain that E2Pdf is the newest plugin. There are several reasons we have not stopped selling PRO2PDF.
    – First, many sites were created by designers and developers for end clients. Removing or no longer supporting PRO2PDF would disable many sites.
    – Second, PRO2PDF allows for local server creation of PDFs, whereas E2Pdf does not.
    – Third, PRO2PDF works on LANs, whereas E2Pdf does not.
    – Additionally, there are compelling reasons regarding our own internal operations.

    We are happy to refund your PRO2PDF purchase AND you may use the E2Pdf migration tool to covert your PRO2PDF templates to E2Pdf templates.

    Let us know how you would like to proceed, as we remain at your service.

    in reply to: create fill-in PDF forms #29840
    admin
    Keymaster

    There are two ways to accomplish the desired result.
    1. Add a additional PDF field(s) on top of the existing field, set all PDF fields to transparent background.

    2. Add a hidden ‘text calculated’ field to the Formidable Form and add all the dropdown fields to the calculation. Then, map the hidden field to the one PDF field.

    We remain at your service.

    in reply to: Do you have auto renew or more than one year license ? #29825
    admin
    Keymaster

    Yes, upon renewal you can purchase up to 5 years, with a increased discount for each additional year.  

    If you are purchasing a new key and wish to purchase additional years now, reply to this message with the plan you wish to use and we’ll reply with the discounted payment options.

    We remain at your service.

    in reply to: Renewal #29782
    admin
    Keymaster

    Link was sent by email.

    We remain at your service.

    in reply to: Refund #29691
    admin
    Keymaster

    Refund has been issued. Thank you for trying PRO2PDF.

    Try our newest plugin, E2Pdf, for the most flexibility and feature rich PDF plugin for WordPress.

    We remain at your service.

    in reply to: Upgrade Issue #29672
    admin
    Keymaster

    Our apologies! Seems the form lost some if its conditional logic… The issue has been resolved and you should be able to upgrade now.

    Let us know if you have any further issues as we remain at your service.

    in reply to: Did 30 day trial #29535
    admin
    Keymaster

    Check your spam folder and let us know if we ended up there… We replied directly to you by email (shane@smarttechs******.com) on Sat, Feb 22, 7:38 PM (9 days ago)

    Here’s that reply…
    PRO2PDF appears to be functioning as expected. However, we did find several issues;
    1. The PDF Form is using ArialMT for all the field fonts. ArialMT does not appear to be compatible and is causing the characters to appear as boxes.
    – FIX: Change the font to Arial.
    2. There are three (3) abandoned PRO2PDF Field Map Layouts that need to be deleted. – SEE ATTACHED (Delete all three)
    3. There are two (2) PRO2PDF Field Map Layouts that are set to send a PDF attachment of the same form. – SEE ATTACHED (Delete one)
    4. There are special characters in the “PDF file name in e-mails:” field of the PRO2PDF Field Map Layout – We suggest you do not use special characters in the field name.
    5. The PDF Form’s filename contains special characters. – We suggest you do not use special characters in the field name.

    To replace the PDF Form without recreating the field map layout, upload the corrected Form, then load the Field Map Layout, change the PDF form from the PDF Form dropdown field, then SAVE the Field Map Layout.

    To DELETE field map layouts: Select the layout from the dropdown list, then click the DELETE ENTIRE FIELD MAP LAYOUT button.

    Let us know if you need more assistance.

    in reply to: Did 30 day trial #29123
    admin
    Keymaster

    Complete this form to have us take a look at your installation, or provide the following;
    – Upload a screenshot of the plugin’s “Activated Forms” tab here.
    – Also provide any error message(s) which explains “it is not working“.
    – Where you able to use the plugin before the upgrade to 1-year?

    We remain at your service.

    in reply to: PDF Download Not Working After Renewal #28864
    admin
    Keymaster

    Complete this form to have us login and take a look… or, provide the following information to begin troubleshooting the issue.

    – When was the last time the downloaded PDF opened correctly?
    – Do any other PRO2PDF merge template work correctly?
    – Have you updated all Formidable Form related plugins?
    – What is the filename of the PDF that is downloaded? Attach a copy to this form if possible.
    – Were there any changes made to the Formidable Form, PRO2PDF field map layout, or the PDF form?
    – Was the site moved or cloned?
    – Are you using a SMTP plugin? If so, deactivate and try again.

    Let us know the above so we may narrow down the cause of the issue.

    We remain at your service.

    in reply to: MAP ADDRESS TO PDF #28794
    admin
    Keymaster

    Formidable’s Address Field may be mapped to PDF fields using the “ADDRESS” option found in the “FORMAT” dropdown list on the Field Map Layout, then use one, some, or all of the field name shortcodes that are provided to you when you choose the “Address” format option… (see image below)

    FOR U.S. and OTHER ADDRESS
    [line1]
    [line2]
    [city] [state] [zip]

    FOR INTERNATIONAL
    [line1]
    [line2]
    [city] [state] [zip]
    [country]

    Let us know if you have any issues. We remain at your service.

    Address Field

    in reply to: Mapping checkbox #28773
    admin
    Keymaster

    – Each checkbox must have a unique name. (SUGGESTION: For easy reference, it’s best to name PDF checkbox fields the same as the field’s value)
    – Enter the PDF checkbox “Value” on the “Options” tab in the “Export Value” field. (see image below)
    – Map each PDF checkbox to the one Formidable Checkbox Field.

    If you need more assistance, please use this for to upload your PDF form here so we may provide instructions specific to your form.

    We remain at your service.

    Checkboxes

    in reply to: pdf fails to load #28602
    admin
    Keymaster

    Sounds like the PDF form is not compatible with PRO2PDF.

    Try uploading the form to PDFEscape.com (free), then save & download the PDF. Then, name the PDF the same as the PDF that was uploaded to PRO2PDF and re-upload using the PRO2PDF Export Tab to overwrite the existing PDF.

    Or, send us the PDF form using this web form.

    We remain at your service.

    in reply to: Date DD/MM/YY and numbers 1000 #28572
    admin
    Keymaster

    Please provide more detailed information regarding your request. Specifically, which lists are you referring to when you ask “in both drop down lists?” and what number format are you referring to with “1000”? No points & no commas?

    We remain at your service.

Viewing 25 posts - 351 through 375 (of 2,496 total)