IMPORTANT UPDATE: Please DOWNLOAD and update the Formidable PRO2PDF to the Latest Version!

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Viewing 25 posts - 2,376 through 2,400 (of 2,476 total)
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  • in reply to: Repeatable formats #1617
    admin
    Keymaster

    Please update the plugin, yesterday’s update added the ability to use “Show label for checkbox/select/radio” from the “FORMAT” dropdown in the Field Map Layout screen (contribute version only).

    in reply to: Swedish Characters #1612
    admin
    Keymaster

    Swedish characters are working in our demo, and other installations. Can we login to your wp installation to troubleshoot the issue? Please send temporary login credentials to support AT formidablepro2pdf DOT com.

    If you are unable to provide login credentials, then email a copy of your pdf form and a link to your formidable web form to our support email for further examination.

    in reply to: Verifying Permissions #1611
    admin
    Keymaster

    Please reconfirm and resend login credentials.

    in reply to: Installation problem with formidable form pro version #1610
    admin
    Keymaster

    Are you able to email a temporary login to support AT formidablepro2pdf DOT com, we’ll take a look and make any changes to the plugin as required to make it work on your server.

    in reply to: Verifying Permissions #1600
    admin
    Keymaster

    Can you provide a temporary login to your WP installation for us to take a look? If so, send to support AT formidablepro2pdf DOT com. If not, please email a screen shot of the entire PRO2PDF screen with the Formidable Form, Dataset, and Layout selected in the dropdown boxes, and the PDF form.

    in reply to: Installation problem with formidable form pro version #1596
    admin
    Keymaster

    The message “Formidable PRO2PDF requires Formidable Forms plugin installed and activated. Please install it.” appears when file /wp-content/plugins/formidable/formidable.php does not exist. Not sure why it appears on your installation without looking at the WP installation.

    We’ve just the message in the latest plugin update, please update and if the plugin is not working with Formidable Pro installed, email a temporary login to support AT formidablepro2pdf DOT com, if possible, and we’ll take a look and make any changes to the plugin as required to make it work on your server.

    in reply to: Verifying Permissions #1591
    admin
    Keymaster

    The folder that should be writable is /tmp folder . It’s a standard folder where temporary files can be stored. Please verify that it is writable by the server.

    in reply to: PDF to email #1530
    admin
    Keymaster

    I should mention that you can also map to PDF form Radio Buttons, Checkboxes and Dropdown lists.

    in reply to: PDF to email #1527
    admin
    Keymaster

    PRO2PDF is currently limited to 165 fields per field map layout, however, you can map two layouts per shortcode into one PDF Form allowing users a total of 330 fields per PDF.

    24 Drag & Drop field types refers to the fields available in Formidable. Nearly all fields are able to be mapped to a text field in your PDF form – with the exception of the File Upload field type.

    in reply to: PDF to email #1431
    admin
    Keymaster

    If I understand your question correctly, yes, the plugin will do as you require.

    To confirm, Formidable and PRO2PDF will allow you to create and map online webforms to PDF forms, which can be emailed On Submit and/or On Update of the form.

    If not correct, please provide a step-by-step example of the workflow.

    in reply to: Repeatable formats #1430
    admin
    Keymaster

    All should be working as expected. Please double check all and let us know if there are any issues.

    in reply to: Repeatable formats #1428
    admin
    Keymaster

    Field label can now be accessed by using the following [FIELD_ID:label]

    So for your field it would be [296:label] for the label and [296] for the stored field value.

    in reply to: No layout or dataset selected problem #1425
    admin
    Keymaster

    You should find the issue has been resolved. Your server was not saving the PDF properly so a coding change was necessary.

    We remain at your service.

    Thank you for using PRO2PDF!

    in reply to: Repeatable formats #1424
    admin
    Keymaster

    1. Still working on this one…
    2. Simply hit enter after entering the fieldID like this…
    [296] (hit enter to add a carriage return)
    See here… http://128.199.70.101/wp-admin/admin-ajax.php?action=wpfx_generate&form=v2k5w9&layout=23&dataset=537&format=pdf&inline=1

    in reply to: No layout or dataset selected problem #1421
    admin
    Keymaster

    Can you send temporary login credentials for your WP site to support at formidablepro2pdf dot com? If not, then from the PRO2PDF screen, please select the Formidable Form, a dataset and the layout then click the EXPORT button and let me know if the correct dataset merges into the PDF form. If that works, then send me a link to the form that has the shortcode in the On Submit message which provides the “DOWNLOAD” link, and I will attempt to troubleshoot without a login.

    in reply to: Something does not work! #1418
    admin
    Keymaster

    If a temp login is not possible, please provide a screen shot of the entire PRO2PDF field map screen and the Formidable Form => Settings => Message screen.

    in reply to: Something does not work! #1417
    admin
    Keymaster

    Sounds like you need to replace dataset=”xx” with dataset=[id]. Can you send a temporary login to WP? support(at)formidablepro2pdf.com

    in reply to: No layout or dataset selected problem #1416
    admin
    Keymaster

    You just need to add ID inside the dataset brackets after you paste the shortcode and it will work. Your shortcode should look like this;

    [formidable-download form=”v2k5w9″ dataset=[id] layout=”23″]

    Great video! Thanks! May we use it on the site to explain the repeatable fields?

    in reply to: Signature getting cut off in PDF #1412
    admin
    Keymaster

    If changing the multiplier does not fix the issue, please send a temporary WP login to support at formidablepro2pdf dot com, and we’ll take a look at what’s causing the image to get cut off.

    in reply to: Signature getting cut off in PDF #1411
    admin
    Keymaster

    Can you change the multiplier for signature fields and let me know if that changes anything? A higher multiplier will create a clearer signature the default multiplier is 5.

    functions.php

    add_filter(‘frm_sig_multiplier’, ‘change_sig_multiplier’, 20, 3);
    function change_sig_multiplier($multiplier, $field, $value){
    if ( $field->id == 171 ) {//Change 171 to the ID of your signature field
    $multiplier = 10;
    }
    return $multiplier;
    }

    in reply to: How to log into a forum? #1408
    admin
    Keymaster

    The support forum is currently open to all users and does not require a login. Until that changes, we take private communications offline through email: support(at)formidablepro2pdf.com

    How can we help?

    in reply to: Something does not work! #1403
    admin
    Keymaster

    The demo is for the current version of Formidable. The shortcode should be placed in the Formidable Form | SETTINGS TAB | Messages | On Submit (you can also put the shortcode in the On Update message)

    If you still can’t find it please email a temporary login to your server and we’ll make it work for you. Send to support(at)formidablepro2pdf.com

    in reply to: Problem with Pro2pdf on a local site (intranet) #1400
    admin
    Keymaster

    Do you have PDFTK installed on your server with PHP shell commands enabled?

    in reply to: Problems mapping a long multi-page PDF #1394
    admin
    Keymaster

    Unfortunately and regrettably, we can not restore the layout or field map. I apologize.

    Upon closer examination, I was incorrect about the number of fields limit. We made a setting adjustment on your installation, however there is a WordPress limitation of 165 fields. (See here for similar issue: http://sevenspark.com/wordpress/menu-item-limit)

    To cut a long story short, the max_input_vars variable value must be increased to 5000 or more.

    Technical details:
    Field map information was restricted to 60 KB maximum. This issue is fixed on your installation and will be released for others upon the next update. However, mapping one field corresponds to 6 PHP variables. Most servers, including yours, allows up to 1000 variables (PHP “max_input_vars” setting). So, we can only save 1000 / 6 = 165 fields per layout on yours, and most other servers.

    That said, PRO2PDF Contribute Version allows for two datasets per shortcode, which would be a total of 330 fields per PDF form. In your case, the limit for “ratliff_employment” is 165 and the limit for the second field map “new_job_setup” is also 165…

    While we are considering adding javascript to handle larger amounts, such an addition would require timely rewriting of parts of the plugin.

    in reply to: Problems mapping a long multi-page PDF #1393
    admin
    Keymaster

    Access to wordpress.

Viewing 25 posts - 2,376 through 2,400 (of 2,476 total)