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adminKeymaster
Really good questions, thank you for asking!
Q: Is the completed PDF form saved somewhere or is the merge regenerated each time the form is downloaded?
A: Completed PDFs are NOT saved anywhere. You do have the option to automatically attach them to emails, which would ‘save’ them in an email account…Q: If the merge is performed each time, are the merge setting files deleted after a period of time? Are they saved to MySQL?
A: The merge is performed each time by the shortcode, therefore ‘merge setting files’ do not exist. Rather, merges are managed by the Field Map Layout found in the plugin admin screen. The shortcode tells WordPress which Formidable Form, Dataset and Field Map Layout to use.Q: Under the Settings tab, what is the Embedded Forms option?
A: Required to define a uniqueID to be used by the Plugin to merge a Formidable Embedded Form section to it’s main form.Q: How long are backups stored?
A: Field Map Layout Backups can only be deleted manually by Admin users, not automatically by the plugin.Q: The “select dataset to export” is either grayed out or reads: “This form does not contain datasets” – but the merge to PDF does work. ??
A: The PDF form will open, but not merged with any data. This functionality may be revised in the near future as the results are not expected, needed or desired… (we really didn’t notice it – thanks!)Q: If we need to put “dataset=[ID]” in the shortcode – why not make that automatic?
A: The [id] is used by the Shortcode to merge the ‘current dataset’ while in a specific form or view, but doesn’t work in a email or static web page. There are many uses a site would want the Shortcode to have static or other dynamic data populating the “dataset=x” parameter. [id] is just another way to populate the parameter.We remain at your service, and look forward to any further questions.
adminKeymasterWe are currently working on an update to secure the link, the update should be complete in a day or two.
adminKeymasterWe created an update to our plugin – and – Formidable updated Forms and as well as the Signature Add-On, did you update all three?
We experienced issues with our signature mappings too after the Formidable updates, we had to completely remove and reinstall the Signature Add-on Plugin, then all was fine.
If all three plugins are updated (and working), we may need to take a look at your installation. If possible, email temporary login credentials to support at formidablepro2pdf dot com. If not possible, let us know if old datasets are merging at the correct size, or if they too have a size issue.
By “signature field” that is a PDF text field that you have mapped to a Formidable Signature field, correct? Or are you trying to map to a PDF Signature Field? To be clear, the Formidable Signature Add-On only maps to PDF Text fields, not PDF Signature fields.
We’re still working on the admin-ajax question…
adminKeymasterWe’re unable to reproduce the issue you’ve described, if possible please send temporary login credentials to support at formidablepro2pdf dot com so that we may find and fix the issue. If it’s not possible to provide login credentials, please email the PDF form (or another form that has the same issue), and we’ll try recreating the issue with your PDF form.
adminKeymasterText alignment in PDF form fields is a function of the PDF form. Which program or app are you using to create the PDF form, as most of them default to centering from top to bottom?
adminKeymasterThe topic has been moved to the How To forum here… http://www.formidablepro2pdf.com/support/subject/center-text-in-a-form-field/
adminKeymasterText alignment in PDF form fields is a function of the PDF form. Which program or app are you using to create the PDF form, as most of them default to centering from top to bottom?
adminKeymasterYou can just pay the $74 difference by using this form http://www.formidablepro2pdf.com/upgrade/ to upgrade.
adminKeymasterSupport for merging images to fillable PDFs is now available by updating the plugin to the newest version released today.
The function maps Formidable’s Image URL and File Upload (single) fields to PDF text fields.
. If the image height is more than the text field, the image height and width will be reduced proportionately to the max height of the PDF text field.. If the attached file not an image, the file path will be merged to the PDF text field.
We remain at your service.
adminKeymasterForms → Form Settings → Email Notifications
Better to link you to Formidable Forms site, they do a great job of explaining the email feature here… https://formidablepro.com/knowledgebase/email-notifications/adminKeymasterIssue resolved. It was a conflict with a plugin or the theme, we made a change to our plugin and created an update to resolve the issue.
Thank you for using Formidable PRO2PDF, we remain at your service.
adminKeymasterIf possible, please send temporary login credentials to support at formidablepro2pdf dot com and we’ll take a look.
November 29, 2015 at 7:41 am in reply to: Print in a field of the generated pdf the exact time of the generation #3999adminKeymasterThe functionality appears to be by design by Formidable Forms where the UTC time is saved, not the local time. We are examining options to show the local time when merged into a PDF.
We will update you again soon.
More info here: https://formidablepro.com/help-desk/created_at-and-updated_at-field-in-db-formidable-tables-use-utc-not-local-timezone/
November 29, 2015 at 7:21 am in reply to: Print in a field of the generated pdf the exact time of the generation #3998adminKeymasterTo be clear, the Formidabe: Created At and the Formidable: Update At are the date/time the Formidable Form data was created/updated, not the PDF file. And, the Formidable: Update At will always be the same as the Formidabe: Created At until the dataset is actually updated.
We are not able to recreate an issue where both are the same after a dataset update, or where they are different from the WordPress Time Zone setting. If possible please send temporary login credentials to support at formidablepro2pdf dot com and we’ll take a look.
November 28, 2015 at 3:35 pm in reply to: Save generated PDF locally on server with unique file name #3992adminKeymasterA couple of ideas come to mind…
. Formidable Form has a file upload field that may be used to organize and store the pdf on your server.
. Our development services can provide you with personalized customization of the plugin by adding an optional shortcode parameter that would save the PDF to a folder on the server, and provide organization of the PDFs if needed. If interested, please send an email to support at formidablepro2pdf dot com to receive a custom development offer.
November 28, 2015 at 2:13 pm in reply to: Save generated PDF locally on server with unique file name #3988adminKeymasterThank you for the positive review!
Please provide a workflow as I do not fully understand what you are attempting to accomplish.
November 28, 2015 at 11:27 am in reply to: Print in a field of the generated pdf the exact time of the generation #3986adminKeymasterCurrent Time gets data from the WordPress Timezone setting. You’ll need to adjust the Timezone from the WordPress Dashboard under “Settings => General => Timezone”.
Regarding current time within the user profile, that’s a question for the outstanding support team at WordPress.org.
We remain at your service.
adminKeymasterLooks like reply emails are going to tim at webswift if you select the “Notify me of follow-up replies via email” checkbox when send or reply to a message – you may need to check spam as you should receive an email for each reply.
We will add the ability to map to an image in the next release. Should be done on or before Monday, November 30th. I will update you with any restrictions or considerations once the update is ready.
We remain at your service.
adminKeymasterWe have added two more “UniqueID” counters to the “Webform Data Field ID” dropdown list. Update the plugin to use the counters.
1. Formdiable: Count Entry – provides a unique number for each user entry – starting at 1.
2. Formidable: Count PDF – provides a unique number for each PDF output – starting at 1.The new Formidable: Count PDF counter may be reset by creating a duplicate of the field map layout – the counter for the new layout will start at 1.
The new Formidable: Count Entry counter cannot be reset as it actually counts the number of form entries.
adminKeymasterYour shortcode was missing the layout=x parameter and will not work without it…
OLD SHORTCODE = [formidable-download form=”contact3″ dataset=[id]]
NEW SHORTCODE = [formidable-download form=”contact3″ dataset=[id] layout=”52″]Now it works correctly, without the merge error!
adminKeymasterNot sure. To create a “UniqueID” field, Formidable suggests using their Auto Increment shortcode [auto_id start=1], instead of the DatasetID.
adminKeymaster1. The shortcode can be fully dynamic, including the current dataset if you change the static id to [id].
2. There are no restrictions in the $2 trial version. We can login to your install to quickly identify the issue if you email login credentials to support at formidablepro2pdf dot com, or email the PDF file and a screenshot of the entire plugin screen with the form, dataset and fieldmap selected, and a link to the Formidable form (if possible) so we can further help with the setup.
Some common issues to check for;
1. Checkbox and Radio Button values are case sensitive.
2. Changing PDF form field names requires the fieldmap to be updated.
3. “Garbage In / Garbage Out” – The selected dataset must contain data in all fields for data to merge to all PDF fields.adminKeymasterI logged in and tested both Field Map Layouts and they are working as expected. You may have to wait a few seconds after selecting the Field Map Layout as there are 196 mapped fields that need to load and can causes a timeout, however that issue does not exist when using the shortcode to create the PDFs.
adminKeymasterUpdate the plugin to the latest version to use the new “Formidable: Dataset ID” merge field. The new field is the unique number of each form submission.
Let us know if you need anything else, as we remain at your service.
adminKeymasterOne day or less.
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