IMPORTANT UPDATE: Please DOWNLOAD and update the Formidable PRO2PDF to the Latest Version!

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Viewing 25 posts - 2,201 through 2,225 (of 2,476 total)
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  • in reply to: Completely confused about purpose of your plugin. #5643
    admin
    Keymaster

    It appears you have done everything correctly… If it is possible for us to login to your installation and check the issue please complete this form.

    If login is not possible, then please email the PDF and a screen shot of the entire Field Map Layout with Form, Dataset, and Layout selected and include the mappings for further assistance to support AT formidablepro2pdf DOT com.

    We remain at your service.

    in reply to: Possible to download current pdf with data without saving? #5640
    admin
    Keymaster

    Do you want us to provide you with a price quote to customize the plugin or can you use the emailed attachment?

    in reply to: Possible to download current pdf with data without saving? #5635
    admin
    Keymaster

    This plugin will send merged PDF’s in emails without saving the data, however, there’s just no way to download data – at any time – if no data has been saved… Where would the data come from?

    Here are your options;
    . Use the “send PDF as an email attachment” to sent to a dedicated email address that you can use to ‘download’ the pdf at any time or email to the form’s user.

    . Request a customization quote for the plugin to provide you with a timed (temporary) download option.

    We remain at your service.

    in reply to: Formidable PRO2PDF failed to save this custom layout #5633
    admin
    Keymaster

    Great news! We were just getting to your message when this message came through. We normally respond with 4 hrs, but often within minutes.

    Let us know if you have any issues as we remain at your service.

    in reply to: PDF File Name in Emails is Read-Only? #5632
    admin
    Keymaster

    This is an odd one… we have no prior occurrence of the issue you’ve described with the paid version of the plugin.

    Please try the following;
    . Reboot your computer and then open one browser window and clear the browser’s cache; if no change then;
    . Create a duplicate Field Map Layout using the “Duplicate this field map” located at the bottom of the field map layout and see if the new copy works as expected.

    Let us know if the above solves the issue, as we remain at your service.

    in reply to: Loading Datasets #5611
    admin
    Keymaster

    After testing yesterday and today, all worked as expected. We were unable to reproduce the issue. Please clear your browser’s history/cache and if you are still experiencing the issue please try another browser and let us know if it works while we remain at your service.

    in reply to: How to change submit to download? #5597
    admin
    Keymaster

    Paste the shortcode in the form’s ‘On Submit’ message box to generate the download button. See this part of the demo video for how to change the shortcode to link to the current dataset…

    *Note: You can also paste the shortcode in the email body to create a link to download the merged PDF.

    in reply to: Completely confused about purpose of your plugin. #5591
    admin
    Keymaster

    Yes, you will be able to have the data laid on top (technically…populate pre-made PDF form fields with mapped data from Formidable).

    Let us know if you need help mapping your Formidable Form to your PDF Form while we remain at your service.

    in reply to: Email PDF Automatically #5530
    admin
    Keymaster

    Yes, the plugin works with Formidable’s email notifications by allowing you to select which email notifications receives all Field Map Layouts associated with the submitting form that have the “Attach file to Email notifications” AND the specific email notification selected in the Field Map Layout designer.

    We remain at your service.

    • This reply was modified 8 years, 2 months ago by admin.
    in reply to: Can admin print pdf's after editing #5459
    admin
    Keymaster

    Yes, pdf’s may be attached to any Formidable Email Action and pdfs may be accessed from the plugin’s Field Map Layout page by WP admin users.

    Editing the data however, would need to be done from the Formidable form, which is possible to do using these instructions from our friends at Formidable…

    We remain at your service.

    in reply to: Install Issue #5433
    admin
    Keymaster

    Excellent!

    We remain at your service.

    in reply to: Pre-Sale: Pricing question #5431
    admin
    Keymaster

    . Correct, with the intranet version, you do not have to pay for the renewal in order to keep the plugin running.
    . PDFtk is available here, and requires shell access or the hosting provider to install.

    We remain at your service.

    in reply to: Order on Hold? #5429
    admin
    Keymaster

    Our apologies for the delay, this was caused by a strange, random and elusive woo/paypal bug that we have been trying to correct… All should be fine now, please let us know if we can help with setup in any way.

    We remain at your service.

    in reply to: pdftk #5427
    admin
    Keymaster

    There is no workaround to installing PDFtk on the server – with associated permissions – it is required by the plugin, however, the internet version does not require PDFtk be installed on your server, as our server will process the merge, only the intranet versions require PDFtk.

    We remain at your service.

    in reply to: Pre-Sale: Pricing question #5421
    admin
    Keymaster

    The annual internet subscription fee covers support as well as the service. When using the internet version PDFs are processed on our server.

    When using the intranet version you must have PDFtk installed on your server and annual renewal for updates and premium support is $39.

    We remain at your service.

    in reply to: uses entries from previous form submission #5418
    admin
    Keymaster

    Thank you for using the plugin, we’re delighted you like it!

    Please verify;
    1. Shortcode dataset=[id], and there are no other instances of dataset=?? in the shortcode
    2. “Do not store entries submitted from this form” is not selected on the form’s setting.*

    *This setting is okay if only emailing the PDF, it will not for links.

    If the above is correct, please provide a copy of the shortcode, complete field map layout with the form, most recent dataset and the layout selected, and also a screenshot of the formidable entries page for that form.

    in reply to: Plugin Assistance #5392
    admin
    Keymaster

    Please verify the following;
    1. You created a Formidable Form to capture the driver application data – and submitted at least one dataset.
    2. From the Field Map Layout screen, you uploaded a pre-made PDF Form.
    3. From the Field Map Layout screen, you created a Field Map Layout by mapping the form fields.
    4. From the Field Map Layout screen, you tested the map by selecting the Formidable form, dataset, layout and clicking Export.

    Which step are you finding an issue?

    We remain at your service.

    in reply to: Activating documents #5369
    admin
    Keymaster

    Email to Support AT formidablepro2pdf DOT com

    in reply to: Activating documents #5368
    admin
    Keymaster

    Can you provide a screenshot of the plugin’s “Activated Forms” tab?

    in reply to: Embedded Forms #5367
    admin
    Keymaster

    Generally speaking, the 2nd dataset function merges two formidable forms into one PDF form using two field map layouts.

    We’ll be able to give better instructions if you provide a more detailed workflow, to include all forms, field map layouts and PDF forms.

    We remain at your service.

    in reply to: Activating documents #5365
    admin
    Keymaster

    If you can only activate one form, the plugin has not been registered or upgraded correctly.

    in reply to: Activating documents #5364
    admin
    Keymaster

    Yes, unlimited should unlock all forms automatically, without you needing to. Can you provide a screenshot of the plugin’s “Activated Forms” tab?

    in reply to: How to send PDF via Email and invalid PDF name #5360
    admin
    Keymaster

    User reports that all is now working, by email.

    in reply to: How to send PDF via Email and invalid PDF name #5359
    admin
    Keymaster

    There seems to be two field map layouts set to email with the form submission.

    Deselect “Attach PDF to email notifications” on the one layout that you are not using, and try exporting a pdf from the field map layout from the layout you are using to be sure it is merging correctly from inside WP.

    in reply to: How to send PDF via Email and invalid PDF name #5358
    admin
    Keymaster

    Also, try one more thing if the above does not correct the issues, clear the “PDF File Name in Emails” box in the field map layout, the Layout Name will be used as default.

Viewing 25 posts - 2,201 through 2,225 (of 2,476 total)