January 25, 2016 at 11:57 am #5863LisaGuest
My pdf document has a single line text field for a person’s name, as does my form on Formidable. I have checked that these two fields are mapped to each other on Formidable, but for some reason I get a number instead of a the person’s name on my pdf form. The numbers are sequential, but doesn’t seem to relate to anything (such as entry ID.) Please advise.
LisaJanuary 25, 2016 at 1:14 pm #5866
Double check the “Format” dropdown for the mapped fields in the Field Map Layout, should be set to “No Formatting”, if it is… then to further assist please provide a screenshot of the Field Map Layout screen with the Form, Dataset and Layout selected and to include the mapped fields. If we don’t see the issue there, we may need to look at the PDF form and possibly the Formidable Form.
Or complete this form to have us login and take a quick look…January 26, 2016 at 6:54 am #5878LisaGuest
Where do I go to change the Format? It doesn’t show on my field map? (PS Free Version)
I can find the instructions in the documentation on what to change, I just can’t find where I need to go to make the change.
A screenshot can be found at http://www.charlottecf.org/wp-content/uploads/2016/01/charlottecf-snip.PNG
Thanks!January 26, 2016 at 7:22 am #5879
Our apologies, the free version does not offer formatting, so that is not the issue. We’re unable to determine the issue from the mapping image.
Complete this form to have us login and take a quick look…
Are you using LiveCycle, Acrobat, PDFEscape.com, or other to create the PDF form?
NOTE: This plugin is NOT compatible with LiveCycle forms.
If not LiveCycle, then…
This is not an issue we have heard of before, try this;
. Create another Formidable form with just one field
. Create another PDF form with just one field
. Create another field map layout and map the above fields
. Let us know if it works.
. If it does not work, email the one field PDF Form to support AT formidablepro2pdf DOT comJanuary 26, 2016 at 10:37 am #5882LisaGuest
I know the problem. It is giving me the category ID…it’s a problem with Formidable.January 26, 2016 at 10:45 am #5884
Great, glad you found it! Thanks for letting us know.
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