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Viewing 25 posts - 2,051 through 2,075 (of 2,504 total)
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  • in reply to: PDF Text Field Properties #7133
    admin
    Keymaster

    Our PRO2PDF plugin does not calculate, combine fields, or offer javascript functionality and we do not offer support for JQuery or Javascript.

    Formidable provides data calculation through hooks, javascript, and JQuery, see here: https://formidablepro.com/knowledgebase/frm_validate_field_entry/#kb-calculate-final-date and can be used with JQuery’s Datepicker: http://jqueryui.com/datepicker/

    Adobe PDF’s also make use of their own javascript language, see here: http://www.pdfscripting.com/public/department44.cfm

    in reply to: iso8859-2 character encoding problem #7121
    admin
    Keymaster

    UPDATE: We expect more information on our attempts to resolve the known issue in (1) one week.

    in reply to: iso8859-2 character encoding problem #7120
    admin
    Keymaster

    Changing the PDF font may resolve the issue, however, there is a known bug with Slovenian, Croatian, Slovak and Czech characters (Č,č, ć, Ć, ž, Ž, š, Š) and we are currently working to resolve the issue. Full refunds are available if you find the plugin is not able to render the characters required in your document.

    in reply to: Can your product solve my task #7117
    admin
    Keymaster

    Yes, the plugin was made to solve your task, and we are at your service to assist in making it work.

    We are also able to create the template for you, if needed, please complete this form for a template customization cost.

    in reply to: Refund #7112
    admin
    Keymaster

    Not a problem, we can change the subscription and refund the difference. What is your order number?

    We remain at your service.

    in reply to: Is Formidable Signature legally acceptable in USA? #7071
    admin
    Keymaster

    Our understanding is that, “UETA/ESIGN compliant” is only required when explicitly stated in the document’s electronic signing/filing instructions. However, only the lawyers really know… and they too argue about it.

    We have been using Formidable’s signature plugin for all our tax forms and insurance client signatures since 2013, without any issues.

    in reply to: Is Formidable Signature legally acceptable in USA? #7068
    admin
    Keymaster

    Great question! The phrase “legally acceptable in the USA” is relative to the instructions or guidelines of the document or agency.

    For instance, some documents/agencies may require “UETA/ESIGN compliant”, however, for the W-9 the signature is required to be from a system that “authenticates and verifies the submission“, which a WordPress user account accomplishes.

    If you have more questions about the signature add-on plugin, open a support ticket on FormidablePro.com as they know their plugin, and its legality, much better than we do.

    in reply to: create pdf #7062
    admin
    Keymaster

    This is not “built-in” to Formidable, however, you can achieve the desired result by redirecting the user to a Formidable View with a ‘Confirmation” form after they click submit. Then, if not confirmed, redirect them to EDIT the original form.

    This is something we can do for you as a customization job. Complete this form if you would like a cost estimate, which will be inexpensive.

    in reply to: create pdf #7060
    admin
    Keymaster

    Yes, that’s correct. We recently added an Automatic Field Map Layout feature, so if you name the PDF fields the same as the Formidable fields, they will map automatically. All except multi-select checkboxes.

    in reply to: create pdf #7049
    admin
    Keymaster

    You must first create and upload your PDF form with the form fields already in the document, then you’ll be able to map the Formidable fields to the PDF fields. Please watch this demo installation video for more detailed instruction. (Click on the “VIDEO: Installation of Live Demo” tab to view the video)

    admin
    Keymaster

    Check skype if you want to instant chat…

    admin
    Keymaster

    From the Field Map Layout screen, select the “Consent Form – 14 – 17 yrs old” form from the “Select the form to export data from:” dropdown, then one-at-a-time, select each of the test/unused layouts from the “Field Map to use:” dropdown, then un-check each of the email actions listed under the “Attach file to Email notifications” from the layout settings.

    We remain at your service.

    admin
    Keymaster

    I checked your installation…

    There are multiple field map layouts for the “Consent Form – 14 – 17 yrs old” form that have the email actions selected, please de-select email actions from all the test and unused layouts, as the plugin is designed to send email attachments to all layouts upon submission of that form.

    Regarding the signature issue, you must select “SIGNATURE” from the format dropdown on the field map layout screen.

    in reply to: Why can i only activate 1 website ? #6971
    admin
    Keymaster

    Your account has been adjusted to 8 FORMS | 3 SITES. We are happy to help if you need that to change in the future. You can also add more sites or forms for $1 each, or upgrade to a subscription for more.

    in reply to: Why can i only activate 1 website ? #6966
    admin
    Keymaster

    Oops… Sorry, I just noticed (after coffee) you were asking about SITES not FORMS… My apologies.

    You just need to let us know how to setup your subscription. You can have up to 10 Sites OR Forms, or you can mix and match, such as 6 SITES | 5 FORMS.

    How do you want to arrange your subscription?

    in reply to: Why can i only activate 1 website ? #6962
    admin
    Keymaster

    You must activate the plugin with the activation key that was emailed to you after the purchase was made. What is your order number?

    in reply to: PDF launch instead of download #6922
    admin
    Keymaster

    Yes, include the inline parameter and exclude the download parameter. The parameter methods are provided on the shortcode parameters page.

    Note: The inline parameter requires the contribute version of the plugin.

    We remain at your service.

    in reply to: Save the created pdf #6916
    admin
    Keymaster

    Formidable Forms will store the data in the database, you can print (or not) the PDF at anytime.

    For our w-4’s, we add the annually updated w-4 forms each year to the plugin and then make the link’s layout ID dynamic, so at anytime we can print the correct w-4 for the year they completed the online form…

    in reply to: Field map designer doesn't load #6887
    admin
    Keymaster

    We have not experienced any issues with MS servers. At this point, we would need to see the installation and may also need FTP access to find and fix the cause.

    We remain at your service.

    in reply to: Field map designer doesn't load #6885
    admin
    Keymaster

    Try uninstalling and reinstalling the plugin, also try disabling other plugins and changing the theme to see if there is a conflict.

    in reply to: Field map designer doesn't load #6884
    admin
    Keymaster

    If the plugin does not work with the Demo form, and if the plugin has never worked on your server, then we have no other suggestions, we would need to review the installation.

    in reply to: Field map designer doesn't load #6882
    admin
    Keymaster

    Sounds like something may be wrong with the PDF form. Does the field map layout work with the Demo form? Please complete this form if we can login to your WP installation to take a look.

    NOTE: The plugin is not compatible with LiveCycle forms.

    in reply to: Radio button mapping #6879
    admin
    Keymaster

    We also tested the demo that is built-in to the plugin and there appears to be another issue which requires our senior developer to take a look at, this ticket has been forwarded to him.

    in reply to: Radio button mapping #6877
    admin
    Keymaster

    The form you are trying to map to is a LiveCycle form, which is not compatible with the plugin. You’ll need to create a PDF form using Adobe Acrobat, PDFEscape.com, or any other PDF form creation program.

    Please recreate the W-9 form and we’ll be happy to create a radio button example mapping for you.

    We remain at your service.

    in reply to: Radio button mapping #6875
    admin
    Keymaster

    We are willing to login and map one set of radio buttons for you at no charge. Use this form to request login support.

Viewing 25 posts - 2,051 through 2,075 (of 2,504 total)