admin

Forum Replies Created

Viewing 25 posts - 2,051 through 2,075 (of 2,488 total)
  • Author
    Posts
  • in reply to: PDF launch instead of download #6922
    admin
    Keymaster

    Yes, include the inline parameter and exclude the download parameter. The parameter methods are provided on the shortcode parameters page.

    Note: The inline parameter requires the contribute version of the plugin.

    We remain at your service.

    in reply to: Save the created pdf #6916
    admin
    Keymaster

    Formidable Forms will store the data in the database, you can print (or not) the PDF at anytime.

    For our w-4’s, we add the annually updated w-4 forms each year to the plugin and then make the link’s layout ID dynamic, so at anytime we can print the correct w-4 for the year they completed the online form…

    in reply to: Field map designer doesn't load #6887
    admin
    Keymaster

    We have not experienced any issues with MS servers. At this point, we would need to see the installation and may also need FTP access to find and fix the cause.

    We remain at your service.

    in reply to: Field map designer doesn't load #6885
    admin
    Keymaster

    Try uninstalling and reinstalling the plugin, also try disabling other plugins and changing the theme to see if there is a conflict.

    in reply to: Field map designer doesn't load #6884
    admin
    Keymaster

    If the plugin does not work with the Demo form, and if the plugin has never worked on your server, then we have no other suggestions, we would need to review the installation.

    in reply to: Field map designer doesn't load #6882
    admin
    Keymaster

    Sounds like something may be wrong with the PDF form. Does the field map layout work with the Demo form? Please complete this form if we can login to your WP installation to take a look.

    NOTE: The plugin is not compatible with LiveCycle forms.

    in reply to: Radio button mapping #6879
    admin
    Keymaster

    We also tested the demo that is built-in to the plugin and there appears to be another issue which requires our senior developer to take a look at, this ticket has been forwarded to him.

    in reply to: Radio button mapping #6877
    admin
    Keymaster

    The form you are trying to map to is a LiveCycle form, which is not compatible with the plugin. You’ll need to create a PDF form using Adobe Acrobat, PDFEscape.com, or any other PDF form creation program.

    Please recreate the W-9 form and we’ll be happy to create a radio button example mapping for you.

    We remain at your service.

    in reply to: Radio button mapping #6875
    admin
    Keymaster

    We are willing to login and map one set of radio buttons for you at no charge. Use this form to request login support.

    in reply to: Radio button mapping #6874
    admin
    Keymaster

    Name your PDF Radio Buttons the same, but change the PDF Radio Button “Value” to the value of the Formidable Radio Button. Then, map the Formidable radio button to the PDF radio button.

    NOTE: Formidable’s “Use Separate Value” setting is not required, it is optional.
    NOTE: The PDF Radio Button “value” must be exactly the same as the Formidable field value, use Copy/Paste to be sure.

    If you require more help with radio buttons, please reply with the field names and values for both the Formidable and PDF forms, and we provide specific instructions.

    in reply to: Dropbox upload #6872
    admin
    Keymaster

    We would need to customize the “Save to File” plugin to save the PDF to Dropbox. Please complete this form if you would like a cost estimate.

    in reply to: Server Error 500 #6870
    admin
    Keymaster

    Please complete this form to have us take a look at your WP installation.

    in reply to: pre sale questions #6835
    admin
    Keymaster

    You may use the free version with PDFtk without limitation to the number of forms, however for the PRO features the Intranet Version is needed. NOTE: The intranet version will not merge images or signatures.

    The “Save-to-File” add-on plugin is required with or without PDFtk, the cost is $10, complete this form if needed.

    in reply to: Signatures in FormidablePro2PDF #6831
    admin
    Keymaster

    Your activation code has been resent to the email address on file. Please let us know if all works as expected as we remain at your service.

    in reply to: Signatures in FormidablePro2PDF #6829
    admin
    Keymaster

    Do not use the PDF signature field. The plugin will link a Formidable Signature field to PDF Text Field, see the online help for more information. http://www.formidablepro2pdf.com/signature-field/

    Let us know if all is working as expected, as we remain at your service.

    in reply to: Create Legal Contracts #6812
    admin
    Keymaster

    Yes, the plugin is made to do exactly what you’ve described. As far as cost, for the plugin it depends on how many forms you’ll need to merge to a pdf. The options are here.. http://www.formidablepro2pdf.com/#compare

    If you would like our assistance creating the forms, generally speaking the cost is $5 for each 10 fields to create Formidable forms, and the same for PDF forms, and the field map layouts are included. Please provide full details to receive an exact cost with this form… http://www.formidablepro2pdf.com/customization-quote-request/

    in reply to: Create Legal Contracts #6811
    admin
    Keymaster

    Yes, the plugin is made to do exactly what you’ve described. As far as cost, for the plugin it depends on how many forms you’ll need to merge to a pdf. The options are here.. http://www.formidablepro2pdf.com/#compare

    If you would like our assistance creating the forms, generally speaking the cost is $5 for each 10 fields to create Formidable forms, and the same for PDF forms, and the field map layouts are included. Please provide full details to receive an exact cost with this form… http://www.formidablepro2pdf.com/customization-quote-request/

    in reply to: More than 1 pdf being attached to an email #6807
    admin
    Keymaster

    You must delete all extra, test and unneeded field map layouts or change the “Attach file to Email notifications” setting to NO.

    If the Field Map Layouts are grayed out, then deselect the “Limit Field Map to use Dropdown” setting on the SETTINGS tab of the plugin and try again.

    in reply to: Slovenian, Croatian, Slovak, Czech characters problem #6805
    admin
    Keymaster

    We are working on this issue now and will respond again once we have it working correctly.

    in reply to: Split: Blank Screen after activation #6791
    admin
    Keymaster

    We do not have access to your theme, and there may be a CSS conflict. Complete this form to have us take a look at your installation.

    in reply to: GoDaddy hosting #6781
    admin
    Keymaster

    Yes, the plugin works on GoDaddy and other shared hosting providers.

    We remain at your service.

    in reply to: PDF generator drops every 5th time #6771
    admin
    Keymaster

    Correct, the plugin does not currently ‘queue’ jobs, however one solution was offered on your other forum post regarding the same issue, please use this one… http://www.formidablepro2pdf.com/support/subject/error-generating-pdf-files-with-10-of-the-customers/#post-6770

    in reply to: Error generating PDF files with 10% of the customers #6770
    admin
    Keymaster

    Do you have a VPS server or is you installation on a shared server? If VPS, you can install PDFtk on your server, so that forms are generated on your side and not from our server.

    If you do not have a VPS, please provide your order # so that we may monitor the account, and send the PDF file to support AT formidablepro2pdf DOT com for further evaluation.

    in reply to: Trouble with Signature mapping #6743
    admin
    Keymaster

    The issue is being caused by the Formidable Form. I created a test signature form and it works.

    You can see from the “Entries” screen that the form is not saving the signature image because it’s missing, then if you open the “Sig test” you’ll see the signature is saved and visible.

    I created a duplicate of your form for testing and it appears the signature field works if you move it to the last page of the Formidable form. So Formidable Form is failing to save the signature if the signature field is on the first page, I didn’t try any other pages except the last as we are way out of the plugin area of support… At this point you can open a ticket with Formidable, pay us to open a ticket with Formidable, or move the signature to the last page… (or test other pages…)

    We remain at your service!

    in reply to: Legal contracts #6741
    admin
    Keymaster

    Yes, and no. The plugin has the ability to create “inline text” documents like this Contractor Agreement or this Freedom of Information Request, but it cannot move PDF fields or add or delete PDF pages.

    Let us know if you want to explore a specific document for possibilities. We are always willing to help.

Viewing 25 posts - 2,051 through 2,075 (of 2,488 total)