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URGENT – Fatal Error: Your PHP installation doesn't have a MySQL extension

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  • April 12, 2016 at 5:42 pm #7247 Reply
    Elana
    Guest

    I had tested this installation on my sandbox to use for a time-sensitive project. Plugin installed fine.

    When attempting to install on my production server (different environment) prior to purchase, I receive a fatal error when attempting to Activate the plugin:

    Plugin could not be activated because it triggered a fatal error.
    Your PHP installation doesn’t have a MYSQL extension. This plugin requires mysql_connect() function

    I am installing the free version via the Plugins menu in WP, prior to purchasing a paid version. I have confirmed my server is running:
    — PHP v7
    — MySQL v5.6

    What extension is missing and must be installed? I need to get this plugin working asap please…

    April 12, 2016 at 5:48 pm #7248 Reply
    Elana
    Guest

    More info:

    I just discovered this link, indicating that the MySQL_Connect function is deprecated and was removed in PHP 7, in favor of MySQLi or PDO_MySQL extension.

    Does this mean I cannot use this plugin? My apologies for the urgency but I do not have control of my server to downgrade our version of PHP, and was counting on this functionality/plugin for a critical task on my production server.

    Thanks.

    April 12, 2016 at 5:50 pm #7249 Reply
    Elana
    Guest

    Link: http://php.net/manual/en/function.mysql-connect.php

    April 12, 2016 at 6:05 pm #7250 Reply
    admin
    Keymaster

    Please be advised, we have not experienced any issues as you’ve described, your request has been sent to our senior developer, please allow 1-2 days for a reply.

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