- This topic has 5 replies, 2 voices, and was last updated 8 years, 6 months ago by admin.
-
AuthorPosts
-
Lynn WrightGuest
Being a newbie, excuse my inexperience. I’ve created a fillable PDF form, uploaded it, mapped it, and saved the map. When I try to fill with a dataset, my website crashes. I get the message “Error Establishing Database Connection.”
The info from “Under the Hood” is:
Site URL: http://www.healthresume.ca/
Plugin folder: formidablepro-2-pdf
PHP version: 5.5.22
WP version: 4.4.2
FrmAppHelper: Yes
Trial: No
PDFTK: No
System: Linux boscustweb3706.eigbox.net 3.14.59 #1 SMP Mon Jan 25 13:49:16 EST 2016 x86_64 x86_64 x86_64 GNU/Linux
CURL: 7.22.0
CURL error: No
CURL test: Yes
PHP Extensions: Core, date, ereg, libxml, openssl, pcre, sqlite3, zlib, bcmath, calendar, ctype, curl, dba, dom, hash, fileinfo, filter, ftp, gd, gettext, SPL, iconv, session, json, mbstring, mcrypt, standard, mysql, mysqlnd, mysqli, PDO, pdo_mysql, pdo_sqlite, Phar, posix, pspell, Reflection, imap, SimpleXML, sockets, exif, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, cgi-fcgi, mhash
Plugins: formidable-registration/formidable-registration.php, formidable/formidable.php, formidablepro-2-pdf/fpropdf.php, peters-login-redirect/wplogin_redirect.php, qtranslate-x/qtranslate.php, weaverx-theme-support/weaverx-ts.php, woocommerce-bulk-discount/woocommerce-bulk-discount.php, woocommerce-customizer/woocommerce-customizer.php, woocommerce-qtranslate-x/woocommerce-qtranslate-x.php, woocommerce/woocommerce.php/hermes/bosnaweb10a/b372/ipg.healthresumeca/wp-content/plugins/formidablepro-2-pdf/fields is writable: Yes
/hermes/bosnaweb10a/b372/ipg.healthresumeca/wp-content/plugins/formidablepro-2-pdf/fields can have files: Yes
/hermes/bosnaweb10a/b372/ipg.healthresumeca/wp-content/plugins/formidablepro-2-pdf/fields write successful: Yes
/hermes/bosnaweb10a/b372/ipg.healthresumeca/wp-content/plugins/formidablepro-2-pdf/fields delete successful: Yes
/tmp is writable: Yes
/tmp can have files: Yes
/tmp write successful: Yes
/tmp delete successful: Yes
/hermes/bosnaweb10a/b372/ipg.healthresumeca/wp-content/uploads/fpropdf-forms is writable: Yes
/hermes/bosnaweb10a/b372/ipg.healthresumeca/wp-content/uploads/fpropdf-forms can have files: Yes
/hermes/bosnaweb10a/b372/ipg.healthresumeca/wp-content/uploads/fpropdf-forms write successful: Yes
/hermes/bosnaweb10a/b372/ipg.healthresumeca/wp-content/uploads/fpropdf-forms delete successful: YesWill you be able to help me sort out this problem?
adminKeymasterDoes the demo form work? Is your PDF Form a LiveCycle form?
Lynn WrightGuestI started with my own demo page. A one page simple version that worked. I use Acrobat Professional. Using the same types of mapping features as the demo, I created the full 2 page map/pdf/dataset and it crashed. Most of the second page is repeatable entries. I set them up like the sample on the your website.
adminKeymasterWe have not experienced a “Error Establishing Database Connection” in the past. If possible, we’d like to login to your WP installation and take a look, and because this appears to be database issue, we may also need FTP access. If okay to login, complete this form, if not okay, then please ask your hosting provider to run a check on the MySQL database for any errors, then let us know the results.
We remain at your service.
Lynn WrightGuestThe “complete this form” link goes to page not found.
adminKeymasterApologies! It’s working now, complete this form.
-
AuthorPosts