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adminKeymaster
There is a known issue with Slovak characters such as (ľšžýáíéäšďčňô), however, we have not heard of any issues with Cyrillic characters. Although the issue may be with Cyrillic characters as well, you can try changing the font to see if they fixes the issue. If a font change does not work, the plugin may not be currently compatible with Cyrillic.
Regarding the repeatable fields, we would need to see a screen shot of the Field Map Layout to determine the issue, or complete this form and will take a look at the issue.
We remain at your service.
November 14, 2016 at 7:58 pm in reply to: Association between form fields and pdf fields isn't working properly #11150adminKeymasterYou’ll need to clear the password from the W_Fiche_client_V2-5 PP psw.pdf file, it is causing an error. Let us know when the password is removed and we will continue testing the file.
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adminKeymasterThis plugin merges Formidable Form data into PDF Forms by allowing admin users to create field map layouts.
To use the plugin, you’ll need a Formidable Form and a PDF Form, then you’ll create a field map layout that maps Formidable fields to the PDF fields. Once the field map layout is created, data may be merged to the PDF Form using a shortcode.
The plugin installs a demo Formidable Form, PDF Form and Field Map Layout which may be used/tested immediately after data is entered into the Formidable Form. Here’s a video of the website demo.
Let us know if you need help creating your field map layout or merging the data, as we remain at your service.
adminKeymasterFYI! If the shortcode is being used on a page or post, you must paste the shortcode into a Formidable View, then put the view’s shortcode where you need the link.
Let us know if this was the case. We remain at your service.
adminKeymasterThat’s not a problem that we have experienced in the past. If possible, please complete this form to provide access to your installation for direct troubleshooting. If not possible, can you confirm the issue is related to your theme by testing with the Twenty Sixteen theme?
We remain at your service.
adminKeymasterChange dataset=”702″ to dataset=[id]
That’s it!
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adminKeymasterThe plugin is a ‘service’ that would need to be renewed each year, or, you can install PDFtk on your server to use the plugin without premium support. FYI: Local installation of PDFtk does not allow for images or signatures to be merged to PDFs.
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adminKeymasterUnbelievable! We apologize for the delay in answering your request, we are not sure why this was sent to spam, however, we have found and fix the support request message.
You’ll need to use the field name ‘guides’ that are provided to you when you choose the “Address” format…
FOR U.S. and OTHER ADDRESS
[line1]
[line2]
[city] [state] [zip]FOR INTERNATIONAL
[line1]
[line2]
[city] [state] [zip]
[country]In the future, if you do not receive a response within 12hrs please send an email to support AT formidablepro2pdf DOT com for immediate attention.
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adminKeymasterThe plugin is designed for Admin users only. By default, other users including non-users can download PDF’s, however, the plugin’s admin and setup screens is for admin users only.
We are sending your request to our senior developer to see if we may be able to provide access to other user roles and will update you again soon.
We remain at your service.
adminKeymasterUsual checkbox/radio button issues;
– Field Values must be Identical (We suggest copy/paste)
– PDF Field Names cannot contain special charecters
– Formidable Checkbox fields should not be mapped to PDF Radio ButtonsIf all the above is confirmed to be correct, we would need to see screenshot of the PDF Form Field Values, the Formidable Form Field Values, as well as the field map layout showing the mapped radio button(s).
Or, complete this form and we’ll be happy to login and find/fix the issue.
We remain at your service.
adminKeymasterWe are checking into this issue, which is not one we have seen before… We will update you again as soon as we have more information.
We remain at your service.
adminKeymasterThank you for your explanation and patience! Our apologies for the inconvenience, the issue has been resolved and tested. All works as expected, now, thanks to you!
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adminKeymasterWe just tested the upgrade form by changing “Select Your Current Plan” to 1-SITE 10-FORMS and selecting the option Upgrade to (1 SITE | 40 FORMS) and the amount shows $15, which is correct.
If you are unable to see the same results, please use this form to manually upgrade your key.
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adminKeymasterYes, you should just be charged the difference. What is your current plan and what plan are you upgrading to?
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adminKeymasterAfter selecting the Field Map Layout scroll to the bottom and click the button labeled “Delete Entire Map”, then confirm twice.
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adminKeymasterIssue appears to be resolved. There were several incomplete and/or non-working field map layouts for the same form that were causing an error when the plugin tried to create and attach them. The plugin will create and attach ALL field map layouts where the “Email Notification” function is set to YES.
We deleted all the unused field map layouts and tested the form without error. Take a look and let us know what you find. We remain at your service.
adminKeymaster– Was the plugin working with the free or trial version?
We have not seen this error in the past, complete this form and we’ll take a look at the installation. If not possible, then send a screenshot of the plugin’s SETTINGS tab.
We remain at your service.
adminKeymasterCreate both Field Map Layouts mapping to the same PDF form, then, use the “Second Dataset” function on the Plugin’s Field Map Layout page to generated a link which will combine two ‘Forms’ into the one PDF form.
NOTE: The “Second Dataset” function will not email the merged pdf, instead you’ll need to email a link using the shortcode provided by the second dataset function.
Let us know if you need additional assistance using the second dataset function as we remain at your service.
adminKeymasterSounds like you have another Field Map Layout for that form that is not working correctly. Take a look at this support thread to correct the issue, or use this form to provide access. The email for the account is presidente AT aircrew.
We remain at your service.
adminKeymasterNo, the shortcode requires an EntryID. You may use Lookup or Dynamic fields or add a hidden field with the EntryID to the view’s form.
If you need assistance with adding the original form’s entryID to the view’s form, please complete this form, we’ll take a look and provide specific options.
We remain at your service.
adminKeymasterIf the view is not the from that the PDF is populating from, then change [id] to [123] where 123 is the field ID of the common field that contains the correct EntryID from the “frmproapplication38” form.
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adminKeymasterWhat is your order number?
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adminKeymaster– Make sure the field names do not have any special characters.
– Make sure the radio group field names match and the field values are exact (they are case and space sensitive)We are willing to login and fix the mapping for you, please complete this form to provide access to your installation.
Or, you can use the form above to send just the PDF file to us for further review.
We remain at your service.
adminKeymasterSure, we’d be happy to help. First, let’s understand your specific need;
1. Are users logged in to WordPress?
2. How many different PDFs will each user be able to re-download/re-print?
3. Is there currently a page on the site that users will access to re-download/re-print
4. Do admin users have a need to download/print any of the user’s PDFs?adminKeymasterAdd a Formidable upload field to your form and map it to a PDF text field placed and sized where you need the barcode to appear on the PDF document. The uploaded image will merge to the PDF.
Let us know if you need additional assistance.
We remain at your service.
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