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Can't Map Radio Buttons

Home Forums Bugs and Troubleshooting Can't Map Radio Buttons


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  • #10850 Reply
    Brett F


    I’ve got 9 yes/no radio buttons. On the map preview everything maps correctly. However, on submit only 1 of the 9 outputs correctly. In the confirmation email entries- everything is correct, in the outputted PDF it is not.
    I’ve spent hours trying to work this out and many different combinations. If you look on the site you may not see the 9 combinations as I’m trying to get this finished.
    Any help will put me out of my misery.

    #10853 Reply

    – Make sure the field names do not have any special characters.
    – Make sure the radio group field names match and the field values are exact (they are case and space sensitive)

    We are willing to login and fix the mapping for you, please complete this form to provide access to your installation.

    Or, you can use the form above to send just the PDF file to us for further review.

    We remain at your service.

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