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Our plugin will not “Expand” fields to fit data or “Span” a field’s data across pages, even with the Export to .docx function.
The Export to .docx function simply sends the PDF to http://www.pdfaid.com/ which then converts the file to .docx and sends it back. The process is slow and results vary depending on the document.
The work-around we use for the issue you described is Adobe’s “Auto” font size and we adjust the height of the text field box to limit the max font size.
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Glad to hear the plugin is working well for you, just wish the renewal system did as well! Yes, you’ll need to purchase a new activation key, our automatic renewal is not working correctly. No need to reinstall, just replace the expired key with the new key and all will continue to work as expected.
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If possible, please complete this form to provide login access. If not possible, please use the plugin’s TEMPLATE tab to export the field map layout and upload it to this form without providing the login data. If not possible, then try creating a new field map layout and only map the checkboxes (using the “use separate values option) and let us know the result.
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NOTE: Special characters includes parenthses “(” and “)”…
If all else fails, use the checkbox field’s “Use separate values” option then give the checkbox options the values of 1,2,3,4,5… and change the PDF checkbox export values to the same.
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NOTE: Special characters includes parenthses “(” and “)”…
If all else fails, use the checkbox field’s “Use separate values” option then give the checkbox options the values of 1,2,3,4,5… and change the PDF checkbox export values to the same.
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PRO2PDF was not designed to work with draft forms or draft entries, this is our first request for such functionality. A work around is to submit the entry and provide the user the ability to edit the entry.
Please complete this form if you require customization support.
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It appears there are not entries in the form. We just entered data into your form, try the merge now. If it is still not working, please use this form to allow us to login to your installation if possible.
If not possible, then let us know if forms show data when selected in the Field Map Layout.
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“Is it possible to partially flatten the PDF or another way to display the data?”
Yes, sort-of… rather than using the plugin’s flatten function, you can set individual PDF form fields to “Read Only”, the merge will still work but users won’t be able to edit the “read only” fields.“The form was created using Adobe LiveCycle Designer”
Our plugin is not compatible with LiveCycle forms, you’ll need to convert the form to an Acrobat Form. We found PDFEscape.com to be a useful tool to convert LiveCycle forms to regular Acrobat Forms. Simply upload it, unlock one field to allow editing, then download the PDF. Done. Upload to PRO2PDF and all should work as expected.We remain at your service.
Use a shortcode parameter to assign a class or change the output to the URL only – unformatted.
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Yes, but the consumers will fill out a Formidable Form, our plugin will merge the collected data into a PDF which may be printed and/or saved anytime after the consumer clicks the submit button.
We can create the functionality for you through our Fiverr.com account, or use this forum to walk you through how to do it yourself.
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We apologize for the delay, the login credentials are not valid. Please resubmit the request or apply the credentials again so we may review the installation.
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We apologize for the delay, we have located this issue and are releasing a bug fix with the next update expected within 24 hours.
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Chinese characters are not supported at this time, we are working on a fix but as of now the plugin is unable to successfully merge them.
Let us know your order number if you require a refund. Signup for our newsletter if you would like to be notified about updates.
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If the email link has an error each time, then there is likely a problem with the shortcode. Paste the shortcode here for further review or complete this form if you would like us to take a look at your installation.
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PDFtk (our PDF engine) does not offer a method of batch printing PDFs, however, Adobe Acrobat does. Try their solution example here: http://blogs.adobe.com/acrolaw/2010/03/batch-printing-pdfs-and-other-files-using-acrobat-9/
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Use the shortcode’s flatten parameter found here. If you have the pro version then change the Field Map Layout option “Flatten PDF form” to ‘YES’.
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We are aware of an issue where a failed merge produces an inaccurate error message. If you have never registered the plugin, then the error is likely a merge error.
Complete this form if it is possible for us to login to your installation so that we may find the issue.
Or, if not possible, then try creating a new field map layout with just one mapped field to a new PDF with one field to see if the merge function works. If it works, then you’ll need to troubleshoot the merge itself by trying to merge one field to the PDF form, to make sure the PDF form is not missing or corrupt. Then we recommend duplicating the existing field map layout, and deleting one field at a time and checking the merge function to find the issue.
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Let us know if we should refund your trial version purchase.
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Our plugin does not merge data from Formidable Views, only from Forms. We suggest using Print Friendly (https://wordpress.org/plugins/printfriendly/screenshots/)
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If you only have one form, and don’t need the paid features, then you can use the free version forever.
If you have been using the free version, then the issue is not related to the activation key, it’s likely a merge issue.
We digress, regarding your initial support request, please provide more detailed information regarding “suddenly it has quit working.” Are you receiving an error, if so when and what message are you receiving?
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With the $2 version, the plugin reverts back to the free version after 30-days.
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The new code requires the purchase of one of the versions on this page. If you had the 2-Form|1-Site version, then select that version’s button. The 1-Form|1-Site version does not have an annual option.
By individual request and approval, we also offer a 3-year paid in full (and receive 5 years) and a 5-year paid in full (to receive a lifetime version).
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Yes, you’ll need a new activation code from here.
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Yes and no. An annual subscription is required to use our PDF creation service, however, a subscription is not required if you have PDFtk on your server. In which case, purchasing the intranet version will not require renewal.
Discounted multi-year subscriptions are available upon request.
EXAMPLE: (Pay for 3 years and get 5 years)(Pay for 5 years and get 10 years)NOTE: The intranet version does not merge signatures or images.
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If the above works, try removing one field from the field map layout so you only have 108 fields, then add the image field to the mapping, if it works you’ll need to increase some PHP settings.
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