admin

If you only have one form, and don’t need the paid features, then you can use the free version forever.

If you have been using the free version, then the issue is not related to the activation key, it’s likely a merge issue.

We digress, regarding your initial support request, please provide more detailed information regarding “suddenly it has quit working.” Are you receiving an error, if so when and what message are you receiving?

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The new code requires the purchase of one of the versions on this page. If you had the 2-Form|1-Site version, then select that version’s button. The 1-Form|1-Site version does not have an annual option.

By individual request and approval, we also offer a 3-year paid in full (and receive 5 years) and a 5-year paid in full (to receive a lifetime version).

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Yes and no. An annual subscription is required to use our PDF creation service, however, a subscription is not required if you have PDFtk on your server. In which case, purchasing the intranet version will not require renewal.

Discounted multi-year subscriptions are available upon request.
EXAMPLE: (Pay for 3 years and get 5 years)(Pay for 5 years and get 10 years)

NOTE: The intranet version does not merge signatures or images.

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Try creating another field map layout using the same Formidable Form, a new PDF form with just one text field, and only merge the image and let us know if it works.

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The shortcode should not merge to the PDF, we are checking this functionality and will reply as soon as possible.

Formidable’s “other option” will only work if you merge to a PDF text field, not to a PDF radio button because there’s is no way to ‘match’ random user’s input to a PDF radio button.

The work-around is to use Formidable’s conditional logic to show/hide a Formidable Text Field and call it “other”. This will select the “other” PDF Radio Option and fill the PDF’s “other” text field.

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Your prior post was responded to here: http://www.formidablepro2pdf.com/support/subject/update-bad/

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We are aware of an issue with Slavic Characters, it’s possible the same issue exists with Thai characters, you’ll need to try changing the PDF font, if that does not work, I’m afraid we will need to refund your order as the plugin will not work with all language character sets.

Take a look at this message thread, it may help by changing the Ariel.ttf file on your server.
https://www.sysaid.com/Sysforums/posts/list/3410.page

Let us know if you are able to make it work as we remain at your service.

The $2 Trial Version is for 1-Site | 1-Form with all features unlocked.

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Please complete this form if you are able to provide access to the WP installation so we can further check the plugin.

If your are not able to provide access;

1 – Confirm you are typing the apostraphe ‘ symbol from the keyboard? If not, where is the ‘ symbol coming from?
2. Try creating a new form with one text field and a field map layout to merge the form to a new PDF form with one text field, then type same with the keyboard (not copy/paste) “King Mongkut’s University of Technology Thonburi”
3. Let us know the results.

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Check the newest update, and advise if you have any further issue.

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Admin access is required for new installations, then admin can select ‘Allow “Editor” user roles to access the plugin?’ option under the settings tab to allow “Editor” role access.

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The plugin has been tested and is fully compatible with WP 4.7, try reverting back and updating again, your update may have failed.

Complete this form if you would like us to login to check your installation.

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