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According to Sucuri, the file flagged on your dashboard is being flagged incorrectly. Contact Sucuri support and ask them to add the file to your website whitelist.
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The license will revert to the free account and the field map layouts will still work, however, without the paid options and features.
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Are you using a paid version of the PRO2PDF plugin?
Is the field blank or do you see any text?
Are you using the “Local PDFtk” setting?We remain at your service.
Disable the email attachment from the field map layout by selecting “No” for the “Attach file to Email notifications” option.
Do not use the shortcode in the On Submit Message Box or the email body if you do not want the user to download the PDF.
PDFs are generated ‘on-demand’ and not ‘saved’ as PDFs on the web server. Create a Formidable View for admin users only to view/download the PDFs on-demand.
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We would need to troubleshoot the installation, if possible, complete this form and we’ll take a look to see what may be causing the issue.
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Sure, fill out this quote request form and we’ll send an offer to you.
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Sure, fill out this quote request form and we’ll send an offer to you.
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A dataset is all the data that is entered into a web form when the form’s submit button is clicked.
If you have one PDF (or paper) form with 6 pages, then you would only need one web form and one fillable PDF form.
Let us know if you have additional question or need further assistance with your project.
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Use the Formidable: Dynamic option under the “Webform Data Field ID” dropdown then enter [125 decimal=2 dec_point=”.” thousands_sep=”,”] into the text box that appears below the dropdown. (Change 125 to your field ID)
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Can you provide a link or EntryID for a PDF merge that always fails?
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Merging images and signatures is not possible when using local PDFtk. You must disable the local PDFtk to merge images and signatures.
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What is your PRO2PDF order number?
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The activation key provided is not for the PRO2PDF plugin. What is your original order number for the PRO2PDF plugin?
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Here’s the demo video, and here’s an important pointer not mentioned in the video…
. On the SETTINGS tab, select the option to “Enable automated layout creation for new field maps”.
. Name PDF fields EXACTLY the same as the corresponding Formidable Form field name. If there are more than one field with the same name then name the PDF field the same as the Formidable Form field ‘key’ which will allow the plugin to auto-create the field map layout.Let us know if you require further assistance as we remain at your service
Email subject lines are not controlled or effected by the PRO2PDF plugin, you’ll need to contact the outstanding support team at Formidable Forms.
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PRO2PDF does not add form fields to PDF files, it simply merges data from Formidable Form Fields to existing PDF Form Fields. You must add PDF form fields using Adobe Acrobat or another Adobe Form app such as PDFEscape.com.
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In your original message you indicated the page header read “Formidable Forms”, however, the screenshot shows Formidable PRO2PDF, which is our plugin, not Formidable Forms.
We will need WP and FTP access to your server to troubleshoot our plugin, please complete this form to have us login, find, and locate the cause.
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Fields in Repeatable Sections DO NOT show up in Field Map Layout, you must select the “Repeatable Section” and the “Repeatable” or “Repeatable (separate fields)” format option, then manually enter the Formidable field “key” or “id” into the space provided. Review these instructions.
Sucuri is not reporting the issue on any of our installations, the only installation experiencing this issue at this point is yours. We are willing to troubleshoot the issue for you, or you can ask your hosting provider to do so. Complete this form and provide WP and FTP credentials to have us login and locate the cause of the Sucuri alert.
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No, flattened PDFs cannot scroll long text because the form field which scrolls the text is no longer on the form. However, a work around is to edit the PDF form to make all the fields “Read Only”, then do not flatten. Users will be able to scroll long text but not change any of the text.
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Upgrades are manually done, and yours is now done.
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With nearly 2000 daily users we are confident that our plugin is not the origin of the malware. If you have created any field map layouts use the “Templates” tab to create a backup template(s) then delete the plugin and reinstall from the WordPress Plugin Directory.
Let us know if you have any other issues.
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Based on the description of the workflow, the PDF is created after the user clicks submit on Form A, which saves the PDF, Form B has no data and therefore would not create a PDF. We are not sure how to advise you regarding this issue and the described workflow, this may be outside standard support and may require paid support.
Why is the PDF from Form A not the correct PDF to attach to Form B’s email?
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We are happy to help. Please review the demo video first, then here are is an important pointer not mentioned in the video…
. On the SETTINGS tab, select the option to “Enable automated layout creation for new field maps”.
. Name PDF fields EXACTLY the same as the corresponding Formidable Form field name. If there are more than one field with the same name then name the PDF field the same as the Formidable Form field ‘key’ which will allow the plugin to auto-create the field map layout.Let us know if you require further assistance as we remain at your service.
We apologize for any inconvenience you are experiencing.
New licenses may be purchased without logging in, however, renewing a license does require a login. What is your original order number?
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