Renewing our license we set the email address ***
instead of ***
That typo in the email address was updated by Strategy11 Support but the message “There was an error generating the PDF file. This activation code is not valid.” is showing when we try to use PDF form.
Could you please send back the new activation code to the good address m.lafis@ensemblesaintemarie.fr
Details of our license renewal are :
Invoice Date October 16, 2017
Invoice ID 19385514
Purchase Key ***
Payment Status Complete
Payment Method Stripe
Thanks for your help