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Activation code

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  • #17105 Reply

    Renewing our license we set the email address ***
    instead of ***

    That typo in the email address was updated by Strategy11 Support but the message “There was an error generating the PDF file. This activation code is not valid.” is showing when we try to use PDF form.

    Could you please send back the new activation code to the good address

    Details of our license renewal are :
    Invoice Date October 16, 2017
    Invoice ID 19385514
    Purchase Key ***
    Payment Status Complete
    Payment Method Stripe

    Thanks for your help

    #17106 Reply

    The activation key provided is not for the PRO2PDF plugin. What is your original order number for the PRO2PDF plugin?

    We remain at your service.

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