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Viewing 25 posts - 951 through 975 (of 2,496 total)
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  • in reply to: Image URL (now "Website/URL") Field not merging to PDF #17931
    admin
    Keymaster

    This issue has been resolved in the latest update now available from the WP Plugins page.

    We remain at your service.

    in reply to: Auto-update to v2.82 not working #17930
    admin
    Keymaster

    The update issue has been resolved with a new update which is now available from the WP Plugins page.

    We remain at your service.

    in reply to: Auto-update to v2.82 not working #17926
    admin
    Keymaster

    This appears to be an issue with WordPress.org, we are currently working with them to resolve and will update this support thread when the issue is resolved.

    We remain at your service.

    in reply to: Can't login to my account to manage my licence #17923
    admin
    Keymaster

    We apologize for the issues with your login credentials. Your password has been manually reset and emailed to you.

    We remain at your service.

    admin
    Keymaster

    Regarding “Is that possible to display the Current Entry ID.”, simply use [id] to display the current entry ID.

    admin
    Keymaster

    Can you confirm that the output of this conditional statement [if 65][65][/if 65] is the value of [65]? If so, we are not sure how to help with a custom shortcode that is not a Formidable Forms shortcode.

    We remain at your service.

    admin
    Keymaster

    We are curious Barb, how you would use WPML in this situation?

    in reply to: Re-uploading revised PDF #17912
    admin
    Keymaster

    Our apologies, it appears Formidable’s 3.0 update had a couple of bugs. The form is working as expected now, please try again, and thank you for the notification.

    We remain at your service.

    in reply to: Re-uploading revised PDF #17901
    admin
    Keymaster

    We would need to see the issue, if the PDF is different, but with the same filename, then the change will be realized. Complete this form to have us take a look or provide a screenshot of the field map layout settings and links to the web & pdf forms.

    We remain at your service.

    in reply to: Image URL (now "Website/URL") Field not merging to PDF #17899
    admin
    Keymaster

    Thank you for the support request, as we were now aware of the issue and will provide an update soon. We’ll inform you as soon as the update is available.

    We remain at your service.

    admin
    Keymaster

    WPML is a function of Formidable Forms, not PRO2PDF, what did Formidable say?

    We remain at your service.

    in reply to: Re-uploading revised PDF #17890
    admin
    Keymaster

    When re-uploading a PDF with the same file name the field map will continue to work. You will only need to map newly added fields, and any PDF fields with changed field names.

    For new field map layouts we strongly suggest naming the PDF fields the same as the Formidable field name unless there are multiple fields with the same name, in which case, name the PDF field the same as the Formidable field_key. Then select the “Enable automated layout creation for new field maps” option on the SETTINGS tab to automatically create the field map layout.

    We remain at your service.

    in reply to: Plugin won't activate: fatal error #17886
    admin
    Keymaster

    Looks like there is a function with a duplicate name “remove_my_attachment” in your one of your code-snippets. Try searching for the duplicate code in your snippets and rename all instances of the function to “remove_my_attachment1”.

    Let us know the result as we remain at your service.

    in reply to: Unable to Login on your site #17884
    admin
    Keymaster

    Our apologies for the password reset issue. We have manually reset the password for you.

    We remain at your service.

    admin
    Keymaster

    PRO2PDF does not provide support for WPML, it is a function of Formidable Forms, what did Formidable say?

    We remain at your service.

    in reply to: PDF location #17877
    admin
    Keymaster

    The save folder is currently set to ‘wp-content/pdf’, to change, open the php file and the folder path is the first line of code.

    For the filename, change the ID in $datasetId = ‘[11]’; to the ID of the filename field in your form.

    Save the PHP, zip the file, and reinstall the plugin.

    admin
    Keymaster

    Thank you for the update.

    We remain at your service.

    in reply to: Get started #17874
    admin
    Keymaster

    Adding this shortcode to your Order Confirmation page results in a automatic download of the PDF without providing a “DOWNLOAD” link.

    [formidable-download form=”kql1o2″ dataset=[id] layout=”1002″ inline=1 title=””]

    We remain at your service.

    in reply to: PDF location #17872
    admin
    Keymaster

    The file has been added to your PRO2PDF account and emailed as a ZIP file. Let us know if you have any issues.

    We remain at your service.

    in reply to: Get started #17870
    admin
    Keymaster

    PDFs are created on demand, and not saved on the server.

    We remain at your service.

    in reply to: Get started #17869
    admin
    Keymaster

    We replied to you with the following by email on Feb 3rd and forwarded today. Check your spam folder.

    —–

    There were two (2) field map layouts created for the ORDER FORM. We deleted one, now the other is displaying the field selected by the “Use as Dataset Name?” radio button.

    Let us know if you have any other issues.

    We remain at your service.

    —-

    Based on your last message, you MUST change the dataset=”xxx” parameter to dataset=[id]

    We remain at your service.

    in reply to: PDF location #17860
    admin
    Keymaster

    Your addon plugin was emailed to ammini*********@strutture-******.it on Feb 2nd and forwarded to the same email address today. Check your spam folder and let us know if you have received the file.

    We remain at your service.

    in reply to: Formidable crashed #17858
    admin
    Keymaster

    We have not been able to duplicate the issue, the shortcode is working as expected for our tests. Are you able provide an example or further instructions on how to duplicate the issue?

    We remain at your service.

    in reply to: Formidable crashed #17854
    admin
    Keymaster

    PRO2PDF has been tested and confirmed to be working with the newest release of Formidable Forms (3.0.1). You may need to disable other plugins to check for a conflict.

    We remain at your service.

    in reply to: Formidable crashed #17853
    admin
    Keymaster

    Complete this form to provide site credentials.

    We remain at your service.

Viewing 25 posts - 951 through 975 (of 2,496 total)