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As requested, we have reset your password to the temporary password and sent the temporary password to the email address on the account.
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Could have been an issue with the server, however, the issue was not with PRO2PDF as we have over 2000 installations with none experiencing this issue.
We suggest submitting a support request with the hosting provider(s) to determine if they were experiencing an issue.
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We simply Deactivated/Activated the Formidable Forms and WordFence plugins, then all began working as expected. We do not believe this issue was related to PRO2PDF, but rather a recent update of another plugin, as there were other issues with ‘saving’ data and files to the server…
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All appears to be working as expected now. Please confirm and let us know if assistance is still required.
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Yes, thank you. We’ll get back to you as soon as we find/fix the issue.
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All is working as expected on our side, and all is fine when checking your account with us. Please provide futher details, or complete this form and we will take a look at the issue.
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Use the plugin’s TEMPLATES tab to export and import field map layouts. If you are using repeatable sections, disable the repeatable option(s) before exporting, then enable the option(s) after importing the template.
Also, before exporting templates, be sure to enable the “Use field keys instead of field IDs” option located on the plugin’s SETTINGS tab.
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We have posted an update to the plugin which avoids this conflict. Update or reinstall the plugin to realize the change.
Thank you for letting us know about the issue. We remain at your service.
This issue has been resolved in the latest update now available from the WP Plugins page.
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The update issue has been resolved with a new update which is now available from the WP Plugins page.
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This appears to be an issue with WordPress.org, we are currently working with them to resolve and will update this support thread when the issue is resolved.
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We apologize for the issues with your login credentials. Your password has been manually reset and emailed to you.
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Regarding “Is that possible to display the Current Entry ID.”, simply use [id] to display the current entry ID.
Can you confirm that the output of this conditional statement [if 65][65][/if 65] is the value of [65]? If so, we are not sure how to help with a custom shortcode that is not a Formidable Forms shortcode.
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We are curious Barb, how you would use WPML in this situation?
Our apologies, it appears Formidable’s 3.0 update had a couple of bugs. The form is working as expected now, please try again, and thank you for the notification.
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We would need to see the issue, if the PDF is different, but with the same filename, then the change will be realized. Complete this form to have us take a look or provide a screenshot of the field map layout settings and links to the web & pdf forms.
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Thank you for the support request, as we were now aware of the issue and will provide an update soon. We’ll inform you as soon as the update is available.
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WPML is a function of Formidable Forms, not PRO2PDF, what did Formidable say?
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When re-uploading a PDF with the same file name the field map will continue to work. You will only need to map newly added fields, and any PDF fields with changed field names.
For new field map layouts we strongly suggest naming the PDF fields the same as the Formidable field name unless there are multiple fields with the same name, in which case, name the PDF field the same as the Formidable field_key. Then select the “Enable automated layout creation for new field maps” option on the SETTINGS tab to automatically create the field map layout.
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Looks like there is a function with a duplicate name “remove_my_attachment” in your one of your code-snippets. Try searching for the duplicate code in your snippets and rename all instances of the function to “remove_my_attachment1”.
Let us know the result as we remain at your service.
Our apologies for the password reset issue. We have manually reset the password for you.
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PRO2PDF does not provide support for WPML, it is a function of Formidable Forms, what did Formidable say?
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The save folder is currently set to ‘wp-content/pdf’, to change, open the php file and the folder path is the first line of code.
For the filename, change the ID in $datasetId = ‘[11]’; to the ID of the filename field in your form.
Save the PHP, zip the file, and reinstall the plugin.
Thank you for the update.
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