Can't get the information from the form to export onto a PDF

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  • #17992 Reply

    melonesti
    Participant

    Hello I’ve just started trying to use this plugin. I can’t seem to get the information to export onto a PDF so I tried using your demo version to see how its done and the Pdf still won’t display anything.

    I haven’t changed anything in demo version except uploaded Mummy own pdf (attached to email) and the form key number and datas set number (new shortcode below):

    [formidable-download form=”fp2p_demo1″ dataset=509 layout=”999″ flatten=”[fp2p_flat]” download=”[fp2p_auto]” title=”Click here to download.” title=”[fp2p_title]”]

    All I did was create a page and then displayed the demo form on it. I then filled in the form and clicked merge / download and the PDF is still blank.

    I also checked my email notifications and the pdf (the one I uploaded) is attached but it is blank still.

    So I deleted my pdf that I uploaded and now an “Acrobat could not open pdf” error pops up when I click download button or try open the PDF in email notification attachment.

    Thanks so much for you help.

    #17997 Reply

    admin
    Keymaster

    Our plugin fills Adobe PDF form fields, therefore, form fields must exist on the PDF to work with the PRO2PDF field map layout.

    Do you have a pre-made PDF form to use?

    We remain at your service.

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