admin

Your site credentials were manually reset at your request and emailed to the address on file

We remain at your service.

Your account appears okay on our side. Did you migrate to a new server or change the site’s URL?

Create a screenshot of the plugin’s “Activated Forms” tab and upload it to this form, optionally you can enter site credentials for us to take a look.

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Use the Formidable: Dynamic setting found at the bottom of the “Webform Data Field ID” dropdown on the field map layout along with PHP date function like this…

[123 format=”d/m/y”]

Change 123 to your field ID.

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Prepare Form | Right Click the Field | Properties | Appearance | Font Size

Adobe provides detailed documentation on their site, here’s the form field properties page.

It appears this account email was not verified when the plugin was purchased. We have added the user manually and also have extended the expiration of the plugin through tomorrow so all will work is expected while you renew the account.

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Yes, the plugin will fill the linked PDF form from a multi-page Formidable form. That’s exactly what it was designed for.

Complete this form if you would like a quote to have us create a merge template for you.

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Check the account email as we manually reset your password and replied with the updated credentials.

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Our plugin fills Adobe PDF form fields, therefore, form fields must exist on the PDF to work with the PRO2PDF field map layout.

Do you have a pre-made PDF form to use?

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PRO2PDF is not capable of ‘randomly’ spanning data across pages or ‘automatically’ spawning new pages. All PDF forms must include preset/pre-sized fields. That said, we have assisted many users in creating multiple PDF forms for the same Formidable form and dynamically selecting which PDF form to use based on Formidable form data such as the number of entries in a repeatable section or conditionally completed fields.

However, our future version of PRO2PDF will span data and spawn new pages. Named E2Pdf and now accepting beta tester requests, E2Pdf is currently in Alpha testing with a beta version expected in March.

“Day being entered” may be captured by using one of the following methods…
1) the plugin’s “Current Date” field map format, or
2) the “Formidable: Created at” option found in the field map layout’s “Webform Data Field ID” dropdown field. or
3) Add a hidden field to the Formidable form with [date] as the default value.

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No. This appears to be caused by an update to the server’s cURL or PHP software, but we have not found the exact cause or a fix for the issue. The PDF’s base64 encoding is being modified and unable to be decoded on our server. Are you able to check with your hosting provider and find out if cURL or PHP was updated around the time the issue began?

We are still working on this and remain at your service.

Try changing the font or using the “Unicode” setting on the “Language support:” dropdown on the options of the Field Map Layout.

A work-around would be to set the PDF fields to READ ONLY and don’t use the flatten option.

We would be glad to reproduce this issue ourselves, are you able to provide a copy of the PDF and specifics of how the superscript is being saved in the Formidable Form entry?

Additionally, we have not heard back from you regarding other past support requests, are you able to respond to those?

We remain at your service.

PRO2PDF files are located here: https://www.curesworks.org/wp-content/uploads/fpropdf-forms/

Take a look at the file and let us know if you find any issues. Optionally, you may complete this form to have us login and take a look at your site’s installation.

We remain at your service.