Need to reset activation on our site

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This topic contains 3 replies, has 2 voices, and was last updated by  admin 8 months, 3 weeks ago.

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  • #18115 Reply

    Shane

    Hi! I’m getting the ‘you’ve reached the maximum activations’ and need to reset our license…we moved the site from dev to production and got this error. Thanks for your help! Order #18025

    #18116 Reply

    admin
    Keymaster

    Login here to deactivate the dev and activate the prod sites.

    Let us know if you have any issues as we remain at your service.

    #18123 Reply

    Shane

    I tried to log into your site already…but it never sent me a password reset (tried twice overnight), so that is why I submitted a ticket. 🙂

    We are in a bind trying to launch this site, so any quick help you could give us would be greatly appreciated.

    #18125 Reply

    admin
    Keymaster

    Our apologies for the issues you are having with the login process. Your password has been manually reset and emailed to the address on the account.

    We remain at your service.

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