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Viewing 25 posts - 776 through 800 (of 2,495 total)
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  • in reply to: No PDF created on Submit – Error "405 Not Allowed" #18807
    admin
    Keymaster

    It’s a timeout issue caused by the following;

    1. Size matters… The size of the uploaded PDF form is 2.58mb, we were able to shrink it to 2.07mb using Adobe Acrobat and have uploaded it to your site.

    2. There are two field map layouts that are trying to send email attachments. Un-check the email actions, or just delete the field map that you are not using.

    3. There are 10+ signatures that are being merged to the PDF which takes a considerable amount of time. We suggest NOT sending the PDFs as attachments, but rather send a link to the PDF in the body of the email using the PRO2PDF shortcode.

    To speed up the design of field map layouts, we strongly recommend;

    1. Using copy/paste from Formidable form field names to PDF form field names prior to creating field map layouts, which automates the creation of the field map layout, and greatly reduces the time to just seconds.

    2. For large forms, disable the “Enable field previews in the Field Map Designer” option on the plugin’s SETTINGS tab.

    Let us know if you need any clarification regarding the issues above, or further assistance with the plugin.

    We remain at your service.

    in reply to: how to make PDF #18805
    admin
    Keymaster

    The PDF you upload to the plugin MUST be already contain the PDF form fields. Our demo video shows how the field map layout is created.

    NOTE: It’s best of you copy/paste the names of the Formidable form fields to the PDF form fields, and check the “Enable automated layout creation for new field maps” option on the Settings tab prior to creating the Field Map Layout, that way the plugin will automatically create the field map layout (except for checkbox fields and repeatable sections).

    Let us know if you need further assistance as we remain at your service.

    in reply to: Delivering the PDF #18801
    admin
    Keymaster

    You can setup a Formidable Email Notification, and select the Email Notification in the PRO2PDF Field Map Layout, to accomplish the described functionality.

    We remain at your service.

    admin
    Keymaster

    You CAN change the name, but then you MUST select the new PDF from the “Select PDF file to work with:” dropdown field on the field map layout, then save the field map layout.

    We remain at your service.

    admin
    Keymaster

    You do not need to remove the old PDF, only upload the revised PDF with the same file name which will overwrite the old PDF.

    Nonetheless, what you’ve done will not cause the Dropdown list to disappear. The dropdown only disappears when the PDF does not have form fields. Double-check your PDF on the server for the form field…

    Complete this form if you would like us to take a look at the installation, or upload the exact same PDF to us for review here.

    We remain at your service.

    in reply to: Special Characters not displaying correctly #18787
    admin
    Keymaster

    • This reply was modified 7 years, 2 months ago by admin.
    in reply to: Special Characters not displaying correctly #18786
    admin
    Keymaster

    When this happens, the only option is to choose the “Unicode” option under the “Language support:” field on the Field Map Layout – or migrate to our new plugin called E2Pdf.

    We remain at your service.

    in reply to: No PDF Created – Only Error Message #18774
    admin
    Keymaster

    We have corrected your account to allow a renewal of your current license, and we have extended the expiration date through tomorrow to give you time to renew.

    Check your junk mail for renewal notices from PRO2PDF and let us know if we ended up as spam.

    We remain at your service.

    admin
    Keymaster

    Try logging into to your account to activate/deactivate your site(s) and let us know if you have any issues.

    We remain at your service.

    admin
    Keymaster

    This is a repeatable section, you should be able to tell if the form(s) have one by how it works… Let us know if you need any further assistance.

    We remain at your service.

    admin
    Keymaster

    The file download never expires, however, the site license will require renewing.

    We remain at your service.

    admin
    Keymaster

    Yes, use the PRO2PDF TEMPLATES tab, which allows you to export (and import) the Formidable Form, PDF Form, and Field Map Layout in one file.

    NOTE: Disable any repeatable sections before exporting, then re-enable after importing to the new site. BEWARE: Disabling repeatable sections on the first site will destroy any existing data in the repeatable section. You should first export the repeatable section’s form from Formidable’s Export tab prior to disabling the repeatable section, then import after re-enabling the repeatable section.

    We remain at your service.

    admin
    Keymaster

    Our apologies for the issues you are having with the renewal process. As a courtesy we have reactivated and extended the license through tomorrow to allow you time to renew the key.

    Your password has been manually reset, the temporary credentials have been sent to the account’s email address, and we have associated the newly purchased version with the original account.

    We remain at your service.

    in reply to: Monetize form #18750
    admin
    Keymaster

    Yes, you can monetize from, and we can assist with integrating to WooCommerce, however we are not able to provide written instructions as each situation is different. You can request a customization quote request to have us create one for and provide you with instructions for adding more on your own by filling out this form.

    We remain at your service.

    in reply to: Can you have an area on pdf to upload company logo #18749
    admin
    Keymaster

    Yes. PRO2PDF can merge an uploaded image using Formidable’s File Upload Field and/or an image from a URL with Formidable’s Website/URL field.

    We remain at your service.

    in reply to: gateway time-out #18740
    admin
    Keymaster

    Try shrinking the original PDF file size, and also changing the following PHP settings;
    memory_limit = 512M
    post_max_size = 512M
    output_buffering = 4096
    max_execution_time = 300
    max_input_vars = 4000

    – Yes, local PDFtk will be faster, but you lose merging signatures and images. Is the server connected to the internet or is a on an intranet? If intranet, you’ll need the intranet version of the plugin.

    We remain at your service.

    admin
    Keymaster

    Send the UNDER THE HOOD tab to support AT formidablepro2pdf DOT com?

    We remain at your service.

    in reply to: How do you get the form in the website with the signature #18732
    admin
    Keymaster

    Our site explains that the paid version of PRO2PDF is required to merge signatures from the Formidable Form’s Signature Plugin, not that we are providing the signature plugin or any plugin other than PRO2PDF as PRO2PDF is separate from Formidable Forms, and Formidable Forms owns the signature plugin.

    We absolutely apologize for the misunderstanding, however, with thousands of users, this is the first time we have experienced a misunderstanding regarding signatures, nevertheless, we will better clarify the signature plugin feature on our site.

    Let us know how we may help, as we are at your service.

    admin
    Keymaster

    We were able to upload the PDF and created this merge with no issues.
    . Have you successfully setup any other Field Map Layouts on the same installation?
    – If no – did you follow the demo video?

    At what step of the process are you experiencing the error? Complete this form if you think we should login and take a look.

    We remain at your service.

    in reply to: PDF Download Button? #18727
    admin
    Keymaster

    We have completed your request. It’s the first button on the /member-documents/ page.

    NOTE: We needed to uncheck the “Do not store entries submitted from this form” option on this page, because the link will not work if the entries are not saved.

    Here’s the Formidable View.
    Here’s the shortcode used on the /member-documents/ page: [display-frm-data id=1236 filter=limited]

    We remain at your service.

    admin
    Keymaster

    can I use this plugin to collect data from a webform and populate fields on an existing fillable PDF?
    – YES

    Or does this plugin only allow me to create PDF from scratch?
    – NO, PRO2PDF does NOT create PDFs (Our new plugin, E2Pdf does create PDF)

    I am trying to use an existing fillable PDF but whenI upload to make a field map I get an error that says this:
    – If possible, send the PDF to us using this form for further review. If not possible, then reply with which program was used to create the PDF Form Fields and what is the full filename of the PDF?

    We remain at your service.

    in reply to: PDF Download Button? #18722
    admin
    Keymaster

    Complete this form to pay.

    We remain at your service.

    in reply to: 'fp2p_DEMO' fieldmap removal #18720
    admin
    Keymaster

    Select the demo form from the top dropdown labeled: “Select the form to export data from:“, then select the ‘fp2p_DEMO’ field map layout and click the delete button at the bottom of the field map layout.

    If you’ve already deleted the demo form, then uncheck the “Limit Field Map to use Dropdown” option on the plugin’s SETTINGS tab, that will enable all field map layouts, allowing you to select and delete.

    We remain at your service.

    in reply to: PDF Download Button? #18717
    admin
    Keymaster

    You’re correct, it’s not complicated. However, due to WP security, you would need to learn how to use Formidable Views to place data from a Formidable Form entry onto a WordPress page/post.

    We are willing to login and complete the task for you for only $5 if you complete this form.

    We remain at your service.

    in reply to: PDF Download Button? #18715
    admin
    Keymaster

    You do not need to “change the formidable form redirect“… you only need to add a parameter to the existing URL.

    Simply create a Formidable View as instructed here and put the tag PRO2PDF shortcode we provided above into the view, then put the view’s shortcode on the page exactly where you want the button. That’s it!

    We can do it for you for $5, complete this form if needed.

    There is no easier way, as Formidable’s entries are not available to WP pages or posts except through a Formidable View… and it is easy to implement!

    We remain at your service.

Viewing 25 posts - 776 through 800 (of 2,495 total)