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Have have the correct version, if you are receiving and error we need to troubleshoot the issue. Complete this form if you are able to provide access to a site that is resulting in an error? If not, then use the link to send us a screenshot of the error message and the plugin’s “Activated Forms” tab, and we will try to start the process from there.
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Correct. Additionally, the one unique Formidable Form can merge to any number of PDFs with an unlimited number of field map layouts.
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You must have PDFtk installed on your local server, and you need the intranet version of the plugin to create PDFs offline.
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The plugin requires internet access unless you purchase the intranet version. Try the live site and let us know if you are still having issues.
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Complete this form if we are able to login and take a look at the installation. If not possible, then upload the original PDF form and we’ll start with that.
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We have sent your activation key to the email address on the account.
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Our apologies, the plugin version has been corrected.
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We replied to this request yesterday on this thread with the following…
This sounds like an issue for the great support team at Formidable Forms, or let us know if this issue has anything to do with the PRO2PDF plugin.
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One form means one “Formidable form”. The plugin allows you to create an unlimited number of field map layouts for each Formidable Form. Let us know exactly where and when you are receiving an error for further support.
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This sounds like an issue for the great support team at Formidable Forms, or let us know if this issue has anything to do with the PRO2PDF plugin.
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Our apologies for the issues you are having with the login process. Your password has been manually reset and the temporary credentials were sent to the email address on the account.
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Yes, download the free version and change the field map layout’s Language setting to “Unicode”.
we have also release the beta version of our replacement plugin, E2Pdf.com, which allows you to upload your own fonts.
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Our apologies for the issues you are having with the login process. Your password has been manually reset and the temporary credentials were sent to the email address on the account.
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We replied to your first request here, with the following… What is the order number, or send the Paypal email address that was used to purchase the plugin to support AT formidablepro2pdf DOT com.
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Our apologies for the issues you are having with the login process. Your password has been manually reset and the temporary credentials were sent to the email address on the account.
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What is the order number, or send the Paypal email address that was used to purchase the plugin to support AT formidablepro2pdf DOT com.
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As linked above, you can use any of the parameters found on this PHP Date Functions page. Two year is ‘y’
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Create three mappings using the Formidable: Dynamic setting found at the bottom of the “Webform Data Field ID” dropdown on the field map layout along with PHP date function like this… change [123] to your date field;
1st Field Map, for “DAY” we use…
[123 format=”jS”]
(Where ‘j’ is the number date without leading zeros and ‘S’ provides the letters “st”, “nd”, “rd”)2nd Field Map, for “MONTH” we use…
[123 format=”F”]
(Where ‘F’ provides the full month in words)3rd Field Map, for “YEAR” we use…
[123 format=”Y”]
(Where ‘Y’ provides the four digit year)
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1 – No. Signature and image merge functionalities are not available for the Intranet Version, including not available for the ‘3-Year Unlimited Intranet’, can you provide a link to where our site says it’s supported?
2 – Yes, PDFtk must be installed on the server.
3 – Confirmed, the Intranet Version has no annual fee and 1,2,3 or 4 years of support.
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Our apologies, however we have located a bug that may have been introduced in a prior update. The good news is we have found a work-around, and tested it on the applicant’s Annual Income, Net Worth and Liquid Net Worth form fields.
The workaround…
1. PDF fields that are to be populated by a Formidable dropdown (or radio button) fields are currently PDF “checkbox” fields, they must be changed to PDF “radio button” fields.
2. To duplicate PDF checkbox fields: You must uniquely name the duplicate PDF radio button field and map both PDF fields to the one Formidable button field.Plugin update…
We will work on an update to fill all duplicate PDF radio button and checkbox fields based on a single mapping, and to work with PDF checkboxes the same as PDF radio buttons. NOTE: PDFs handle checkbox fields differently than radio buttons fields, however, we should be able to make them work the same.Let us know if you have any issues correcting the (co-acct) fields, as we remain at your service.
Our apologies for the issues you are having with the renewal process. As a courtesy we have reactivated and extended the license through tomorrow to allow you time to renew the key.
Your password has been manually reset and the temporary credentials have been sent to the ‘shriley’ email address on the account.
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We found a couple of issues and are working on completing your form, we’ll reply again once we are done.
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We are receiving a “ERROR 504 – GATEWAY TIMEOUT”, likely due to the number of signatures. Ask your hosting provider to change the following PHP settings;
memory_limit = 512M
post_max_size = 512M
output_buffering = 4096
max_execution_time = 300
max_input_vars = 4000Let us know when the changes are made so we may continue to test the installation.
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1. Regarding PDF size: Use Acrobat’s “Combine Files” option and just add the one PDF form, the resulting file will be the smallest possible size.
NOTE: To further shrink the file size;
. You can also try shrinking the images in the PDF with Photoshop, before using the Combine Files option.
. You can also try shrinking the original PDF by limiting the number of fonts in the document, currently you have 30+- embedded fonts which is taking up 1.4mb, and they cannot be reduced, only removed.2. Great news!
3. Correct, you must enter a unique name for each PDF signature field, then merge the Formidable signature field to each PDF signature. That’s the only way.
Regarding PDF link speed: The remaining delay is caused by the PDF file size and merging the 10 signature fields… You can try lowering the signature field’s multiplier… check Formidable Form’s support docs for how.
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Yes, Acrobat or any other Acrobat compatible PDF form creator. We have release a replacement plugin called E2Pdf which includes a PDF form designer. As of today, the plugin is in beta testing, but it’s working well.
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