PDF Errors

Home Forums Pre-Sale PDF Errors

This topic contains 1 reply, has 2 voices, and was last updated by  admin 2 months, 3 weeks ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #18961 Reply

    Gene Burwood

    Hi, I am really excited about this product, but i keep getting errors when testing it.

    – I get Failed to “load PDF document” when trying to export to PDF under the export tab.
    – I have the enabled the field previews in the Field Map Designer; but only have of them show up as a preview

    I am using the 30 day trial, and over the past couple of days, the Flatten PDF, Attach file to Email notifications and Language support has been greyed out…

    Here is my “Under the Hood”
    Site URL: https://www.pm941.com/
    Plugin folder: formidablepro-2-pdf
    PHP version: 5.6.36
    WP version: 4.9.6
    FrmAppHelper: Yes
    Trial: Yes
    PDFTK: No
    System: Linux usm7.siteground.biz 3.12.18-clouder0 #20 SMP Mon Feb 26 12:15:53 EET 2018 x86_64 x86_64 x86_64 GNU/Linux
    CURL: 7.59.0
    CURL error: No
    CURL test: Yes
    PHP Extensions: Core, date, ereg, libxml, openssl, pcre, sqlite3, zlib, bcmath, bz2, calendar, ctype, curl, dba, dom, enchant, hash, fileinfo, filter, ftp, gd, gettext, SPL, iconv, session, intl, json, ldap, mbstring, mcrypt, standard, mysql, mysqli, pcntl, mysqlnd, PDO, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, readline, Reflection, imap, shmop, SimpleXML, soap, sockets, exif, sysvmsg, sysvsem, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, cgi-fcgi, bz2_filter, mailparse, memcache, memcached, mhash, ionCube Loader
    Plugins: akismet/akismet.php, all-in-one-seo-pack/all_in_one_seo_pack.php, bb-plugin/fl-builder.php, custom-sidebars/customsidebars.php, formidable-pro/formidable-pro.php, formidable-signature/signature.php, formidable/formidable.php, formidablepro-2-pdf/fpropdf.php, hello.php, jetpack/jetpack.php, loginizer/loginizer.php, sg-cachepress/sg-cachepress.php, tablepress/tablepress.php, wordpress-importer/wordpress-importer.php, wp-sitemap-page/wp-sitemap-page.php

    /home/geneburw/public_html/pm941.com/wp-content/plugins/formidablepro-2-pdf/fields is writable: Yes
    /home/geneburw/public_html/pm941.com/wp-content/plugins/formidablepro-2-pdf/fields can have files: Yes
    /home/geneburw/public_html/pm941.com/wp-content/plugins/formidablepro-2-pdf/fields write successful: Yes
    /home/geneburw/public_html/pm941.com/wp-content/plugins/formidablepro-2-pdf/fields delete successful: Yes
    /tmp is writable: Yes
    /tmp can have files: Yes
    /tmp write successful: Yes
    /tmp delete successful: Yes
    /home/geneburw/public_html/pm941.com/wp-content/uploads/fpropdf-forms is writable: Yes
    /home/geneburw/public_html/pm941.com/wp-content/uploads/fpropdf-forms can have files: Yes
    /home/geneburw/public_html/pm941.com/wp-content/uploads/fpropdf-forms write successful: Yes
    /home/geneburw/public_html/pm941.com/wp-content/uploads/fpropdf-forms delete successful: Yes

    #18962 Reply

    admin
    Keymaster

    Sounds like there are one or more issues with the PDF form. Upload a copy of the PDF form that was uploaded to the plugin to this form so we may take a look at what may be causing the error message and the missing field previews.

    Regarding the grayed out settings, can you also upload us a screenshot of the plugin’s “Activated Forms” tab?

    We remain at your service.

Viewing 2 posts - 1 through 2 (of 2 total)
Reply To: PDF Errors
Your information: