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Viewing 25 posts - 1,851 through 1,875 (of 2,504 total)
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  • in reply to: license key no longer working #9143
    admin
    Keymaster

    Please provide your order number, as we do not have keys that should never expire. If you do not know your order number, please use this form to provide us with your activation key so that we may check your account.

    We remain at your service.

    in reply to: Clarification on capabilities #9134
    admin
    Keymaster

    Yes, the requirements listed above are exactly what the plugin is designed to provide when added to Formidable Forms.

    In fact, we have a template that includes the federal new employee forms which state forms may be added to.

    We remain at your service.

    in reply to: Add-On capabilities #9101
    admin
    Keymaster

    Yes, the steps above may be accomplished using Formidable Forms and Formidable PRO2PDF. You will need the following additional add-on plugins for Formidable Forms…
    . Formidable’s PayPal Standard
    . Formidable’s Signature (*If electronic signature is required.)

    We remain at your service.

    in reply to: Refund #9072
    admin
    Keymaster

    Your order (8933) has been refunded, as requested.

    We remain at your service.

    admin
    Keymaster

    Check these things…
    . Enter data at least one time into the Formidable Form. (Entries list must NOT be empty)
    . Plugin is NOT compatible with LiveCycle PDF Forms

    If you still do not have a list of field names after confirming the above, please complete this form and we would be happy to take a look at your installation, or please send a screenshot of the Formidable Forms entries page and also the PRO2PDF Export tab with the Formidable Form selected for further review.

    We remain at your service.

    in reply to: Id in stead of values #9042
    admin
    Keymaster

    The shortcode you provided is missing the dataset ID… To reference the current dataset change to;
    [formidable-download form=”bnq62″ dataset=[id] layout=”1000″]

    We remain at your service.

    in reply to: Order – 30 Day Trial #9036
    admin
    Keymaster

    Enter the Activation Key on the “Activated Forms” tab of the PRO2PDF plugin to access the pro features. We have resent your key to the email address on file m****an@craz*********eting.net

    We remain at your service.

    in reply to: Where is my serial number? Order #9004 #9006
    admin
    Keymaster

    Your License Code was emailed to the email on file (benny@adelved.**). Please check your spam folder and let us know if we are ending up in spam.

    We remain at your service.

    in reply to: Bought licence, invalid showing #8996
    admin
    Keymaster

    Your activation code was sent to gliit********@freemason.**, please check your spam folder and let us know if we are going to spam.

    We remain at your service.

    in reply to: Add "Generate pdf" inside the admin edit page #8995
    admin
    Keymaster

    This is a question for the outstanding support staff at https://formidablepro.com/help-desk/

    Let us know if you need any assistance with the PRO2PDF functions as we remain at your service.

    in reply to: Add "Generate pdf" inside the admin edit page #8984
    admin
    Keymaster

    Add the shortcode to the form’s On Update message box.

    Additionally, you can add the shortcode to a Formidable View which lists all or some of the entries.

    We remain at your service.

    in reply to: Do end users need more than Acrobat? #8974
    admin
    Keymaster

    No, end users only need a Acrobat reader to view the PDF form output.

    Yes, PDF’s may be generated to not allow editing, we call this feature “flatten” which may be set by default for each PDF in the field map layout, or may be changed using the flatten=”yes” shortcode parameter.

    We remain at your service.

    in reply to: pdf repeatable fields #8961
    admin
    Keymaster

    A fixed amount of fields is required in the pdf template as the plugin only merges data to existing pdf form fields, the plugin DOES NOT ‘create’ pdf forms or pdf fields.

    That said, the repeatable fields merge feature only requires the first group of fields to be mapped, data for each additional group of fields will be automatically merged if the fields have the same name with an incrementing number as the last character.

    We remain at your service.

    in reply to: Test site #8948
    admin
    Keymaster

    Just buy one verson and request us to change your forms count to 9 and your site count to 2.

    We remain at your service.

    in reply to: Multisite under 1 domain. #8930
    admin
    Keymaster

    No, you may order any version and request to move your FORMS count to your SITES count, like this….

    If you purchase 1-SITE | 10-FORMS you can request any number of forms (in this case up to 9) to be moved to the SITE count. So, if you need 4 total sites, you would end up with 4-SITES and 7-FORMS on each site.

    We remain at your service.

    in reply to: Form keeps timing out but pdf's are generated #8929
    admin
    Keymaster

    Sounds like you have one or more additional “Field Map Layouts” created for the same form, possibly test or incomplete map(s). Select and Delete all unused maps by clicking the “Delete Entire Field Map” button at the bottom of the field map.

    If that’s not the issue, please provide a screenshot of your form’s entire “Settings” page and the entire PRO2PDF “Export” tab with the form and the field map layout selected (and in the dropdown position to show the field map list) for further assistance.

    We remain at your service.

    in reply to: Email newly created PDF to someone #8895
    admin
    Keymaster

    Yes, the paid version allows for merged PDFs to be sent as attachments to any of Formidable’s email notifications.

    We remain ar your service.

    in reply to: Activation Code #8870
    admin
    Keymaster

    Formidable Forms will create your form and PRO2PDF will merge the data to a PDF form and attach the PDF to an email.

    We remain at your service.

    in reply to: Activation Code #8866
    admin
    Keymaster

    You must have Formidable Forms installed to use PRO2PDF.

    https://wordpress.org/plugins/formidable/

    We remain at your service.

    in reply to: Activation Code #8856
    admin
    Keymaster

    The activation code has been resent to the email address on file: spjsinfo****@gmail.com. Please check your spam folder and let us know if we are ending up in gmail spam folders.

    We remain at your service.

    in reply to: PDF not being generated #8854
    admin
    Keymaster

    There any other field map layouts created for the same form that are failing. Deselect “Attach field to Email notification” on all other unused field map layouts then try again.

    From the Field Map Layout screen, “Select the form to export data from:”
    Then, one-at-a-time, select each of the test/unused layouts from the “Field Map to use:” dropdown, then un-check each of the email actions listed under the “Attach file to Email notifications” from the layout settings.

    After confirming the above, if you still have the error, complete this form to allow us to take a look at your installation, or if not possible, then reply with the results of the above for further support.

    We remain at your service.

    in reply to: Print invoice is blank white page – Order is invalid #8853
    admin
    Keymaster

    We found your order based on the upgrade form you submitted and changed the SITE|FORMS count to 3 Sites and 8 Forms.

    Your invoice was also emailed to the address on file. Let us know if it’s not received.

    We remain at your service.

    in reply to: Print invoice is blank white page – Order is invalid #8851
    admin
    Keymaster

    What is your order number?

    We remain at your service.

    in reply to: Code #8842
    admin
    Keymaster

    Please provide us with your four digit order number.

    We remain at your service.

    in reply to: View PDF or Form Entry by Entering Form ID #8822
    admin
    Keymaster

    We’re glad you are happy with the plugin, yes, a “VIEW” should be created using these instructions… https://formidablepro.com/knowledgebase/create-a-view/

    Or, if you want to allow the user to “EDIT” the form too, then use these instructions… https://formidablepro.com/knowledgebase/set-up-front-end-editing/.

    If you would like our assistance in creating the client page we can offer a customization quote if you complete this form… It would likely only cost $10-$20 depending on the exact requirements.

    We remain at your service.

Viewing 25 posts - 1,851 through 1,875 (of 2,504 total)