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Forum Replies Created

Viewing 25 posts - 1,576 through 1,600 (of 2,488 total)
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  • in reply to: Can't update form #11917
    admin
    Keymaster

    “The version I am trying to save doesn’t have a Use as dataset name selected. Any other ideas?”

    You MUST select a field to “Use as dataset name”!

    If you are able to provide access to your WP install please complete this form. If not, please send a screen shot of the complete field map layout.

    We remain at your service.

    in reply to: activation key does not work #11912
    admin
    Keymaster

    … yes…

    in reply to: Help please, urgent #11909
    admin
    Keymaster

    We replied to your prior request, yesterday.
    http://www.formidablepro2pdf.com/support/subject/activation-key-does-not-work/

    We remain at your service.

    in reply to: Forms not rendering on mobile browsers #11907
    admin
    Keymaster

    You must use the FLATTEN option to view with iPhone or iPad… due to the missing byte from all Apple products… 😉

    We remain at your service.

    in reply to: Can't update form #11905
    admin
    Keymaster

    There is a radio button on the Field Map Layout named “Use as Dataset Name”(it’s the first field), you must select which field you want to use as the “recognizable name” field for your dataset. See this part of the demo video.

    We remain at your service.

    in reply to: activation key does not work #11904
    admin
    Keymaster

    Your formidablepro 2.0.3 activation key will not work for PRO2PDF, we are a separate plugin which requires a separate purchase from Formidable Forms. Please use this link to purchase PRO2PDF.

    We remain at your service.

    in reply to: PRO2PDF converting "&" to "&amp" in the exported PDF file #11898
    admin
    Keymaster

    Sounds like a web server or WordPress issue. After two years of operation we have not experienced this issue or bug with any users, nonetheless, we are willing to help you troubleshoot and fix it.

    Please complete this form if you are able to provide login access.

    If providing a login is not possible, please try the following;
    . Ensure WordPress and all plugins are updated to the latest versions.
    . Change the PDF Form field font to ARIAL.
    . Disable all plugins except Formidable Forms and PRO2PDF.
    . Check Formidable’s email action with [default-message] in the email body, let us know if the same occurs.

    Let us know the results.

    We remain at your service.

    in reply to: Activated forms tab error #11864
    admin
    Keymaster

    Thank you for your support request. We made a change to the Activated Forms functionality that is likely causing the issue you’re experiencing. Is it possible for use to login to your installation to see what is causing the issue? If yes, please complete this form.

    If login is not possible, please provide your Order Number (not your activation key) and, login to our site and use this link to manage your activated forms for now while we try to locate the issue.

    We remain at your service.

    in reply to: Plugin not yet activated? #11840
    admin
    Keymaster

    You must still install the “Formidable Forms plugin“. Our plugin, “PRO2PDF”, is a add-on to the Formidable Forms plugin.

    We remain at your service.

    in reply to: I am getting "This activation code is not valid" #11831
    admin
    Keymaster

    The issue has been resolved, it was a timeout issue with our new server, all should work as expected.

    We remain at your service.

    in reply to: I am getting "This activation code is not valid" #11828
    admin
    Keymaster

    If the plugin was working prior to the update, we may need to take a look at your installation to be sure we have not introduce a bug in one of the latest updates… If possible, please complete this form to provide access to your installation. If not possible, then please send the activation key to support AT formidablepro2pdf DOT com for further evaluation.

    We remain at your service.

    in reply to: Dataset is showing empty #11827
    admin
    Keymaster

    FYI: PRO2PDF is not compatible with Adobe “LiveCycle” forms…

    in reply to: Dataset is showing empty #11826
    admin
    Keymaster

    Thank you for sending the PDF document. Our initial assesment was correct, your PDF is not an Adobe PDF Form. You must use Adobe Acrobat or other app such as PDFEscape.com to convert the PDF document into a PDF Form.

    Alternatively, we offer a Fiver gig which will convert the document for you, and will name the fields so that the merge will be automated. Click here if you would like a custom offer to create the PDF Form.

    We remain at your service.

    in reply to: Dataset is showing empty #11824
    admin
    Keymaster

    The [empty] field in the “Select data to export” dropdown is expected as you have not yet saved the Field Map Layout with a “name” for the dataset.

    Regarding “not displaying the PDF entries (like in the demp video) so that I can map my PDF to”…
    Sounds like your PDF is not a standard Adobe PDF Form. If possible, send the PDF as an attachment to support AT formidablepro2pdf DOT com.

    We remain at your service.

    in reply to: Question about functionality #11821
    admin
    Keymaster

    Not exactly, this plugin will take the data that is entered into a Formidable Form and merge the data into your fillable PDF, then it allows the PDF to be emailed as an attachment or downloaded at anytime on demand.

    We are not aware of a WordPress plugin that will extract PDF data from a fillable PDF and insert the data into a WordPress database.

    If you need users to complete an online form and retain a filled in PDF file, our plugin and Formidable Forms will do it.

    We remain at your service.

    in reply to: Eastern European characters problem #11811
    admin
    Keymaster

    If still needed, we have added a Language dropdown to the Field Map Layout in the latest version which includes a “Unicode” option with Eastern European, Thai, and other characters. Update the plugin to use the new language dropdown.
    We remain at your service.

    in reply to: Slovenian, Croatian, Slovak, Czech characters problem #11810
    admin
    Keymaster

    If still needed, we have added a Language dropdown to the Field Map Layout in the latest version which includes a “Unicode” option with Slovenian, Croatian, Slovak, Czech, Thai, and other characters. Update the plugin to use the new language dropdown.
    We remain at your service.

    in reply to: Character settings #11809
    admin
    Keymaster

    If still needed, we have added a Language dropdown to the Field Map Layout in the latest version which includes a “Unicode” option with Turkish, Hungarian, Slovenian, Croatian, Slovak, Czech, Thai, and other characters. Update the plugin to use the new language dropdown.
    We remain at your service.

    in reply to: does /uploads/fpropdf-forms/ really have to be 777 #11803
    admin
    Keymaster

    Thank you for your suggestion. We agree. Actually, the plugin was originally set to use the server’s default setting, however, in the update released this week we changed the installation so that it will force a 755 setting unless the server requires 777 (as some servers do).

    Again thank you for your suggestion. We remain at your service.

    in reply to: how to not show all sites on the activated tab #11802
    admin
    Keymaster

    Thank you for your suggestion. As the development of our plugin is 100% user driven, based on your request, we have moved the maintenance of all url’s to the My Account page on this site, and now each plugin installation will only see forms for the installed URL.

    Again thank you for your suggestion. We remain at your service.

    in reply to: license question #11801
    admin
    Keymaster

    “Would the software cease to function on any installed sites” – the plugin would revert to the free version if not renewed after one year.

    Yes, paying five years in advance would purchase a ‘forever’ version.

    We remain at your service.

    in reply to: iso8859-2 character encoding problem #11799
    admin
    Keymaster

    If still needed, we have added a Language dropdown to the Field Map Layout in the latest version which includes a “Unicode” option with Slovenian, Croatian, Slovak, Czech, Thai, and other characters. Update the plugin to use the new language dropdown.

    We remain at your service.

    in reply to: Problem with Slovak characters (ľšžýáíéäšďčňô) #11798
    admin
    Keymaster

    If still needed, we have added a Language dropdown to the Field Map Layout in the latest version which includes a “Unicode” option with Slovak characters. Update the plugin to use the new language dropdown.

    We remain at your service.

    in reply to: Split: Repeating FIelds #11797
    admin
    Keymaster

    If still needed, we have added a Language dropdown to the Field Map Layout in the latest version which includes a “Unicode” option with Cyrillic characters. Update the plugin to use the new language dropdown.

    We remain at your service.

    in reply to: Problem with Thai Character from form to pdf #11796
    admin
    Keymaster

    If still needed, we have added a Language dropdown to the Field Map Layout in the latest version which includes a “Unicode” option with Thai characters. Update the plugin to use the new language dropdown.

    We remain at your service.

Viewing 25 posts - 1,576 through 1,600 (of 2,488 total)