Forum Replies Created
-
Posts
-
No worries, we just need your order number or email the activation key to support AT formidablepro2pdf DOT com.
We remain at your service.
Your account is now associated with your email address and your password has been emailed to you. Let us know if you are unable to login or need further assistance.
We remain at your service.
We have not received any unresolved support requests for the Avada Theme, however, we also do not own the Avada Theme.
We can login to your WP installation and test the plugin if you complete this form.
We remain at your service.
Yes, PDF forms must be created and uploaded to PRO2PDF to use the plugin.
We remain at your service.
Please email your Order # or Activation Key to support AT formidablepro2pdf DOT com.
We remain at your service.
Check your email for a direct reply regarding this isolated issue.
Send your original receipt to support AT formidablepro2pdf DOT com for further assistance.
We remain at your service.
Create PDF Forms which only that user and admin can view?
– Yes
Be able to keep a copy of the PDF Form online in their account as well as download?
– YesAlso do you do any one-time payment options as I dislike paying annually for products?
– Our plugin is a service, not a product. Our intranet version does not require annual subscription, however, would require you to install PDFtk on your web server, or you can purchase a lifetime subscription by paying a 5-year cost of any of the regular versions.NOTE: The intranet version cannot merge signatures or images.
If you’d like to pay for 5-years, purchase a single year and let us know the order number, we’ll provide you with a link to pay for 4 more years and upgrade your account manually.
We remain at your service.
Attaching merged PDFs to Formidable’s email actions is a function requiring the paid version of PRO2PDF, and will work with the free (lite) version of Formidable Forms.
The email message may also include a link to download the merged PDF, which does not require the paid version of PRO2PDF or Formidable Forms.
Let us know if you have any other questions. We remain at your service.
What is your order #, and did you use your correct email address for this support request?
We remain at your service.
NOTE: Make sure your PDF filename does not include any extra “.” periods or any special characters.
After you upload a PDF, it’s uploaded… then, the field map layout needs to be created…
Here’s a quick how-to…
FIRST, go to the SETTINGS tab and select the option to “Enable automated layout creation for new field maps”, then click the SAVE CHANGES button.SECOND, submit data at least once to the Formidable Form you are going to merge. The form must have one entry for the plugin to work!
THEN, from the plugin’s EXPORT tab…
. Upload a fillable Adobe PDF Form
. Select the Formidable Form from the “Select the form to export data from:” dropdown list.
. Type a name for your merge in the “Name of Field Map (will be used as default filename):” textbox.
. Select your PDF form from the “Select PDF file to work with:” dropdown list.
. Select your Formidable Form from the “Select Form to work with:” dropdown list.
. Click the “CREATE FIELD MAP” buttonAfter the screen refreshes…
. Select the Formidable Form from the “Select the form to export data from:” dropdown list.
. Select the newly created Field Map Layout from the “Field Map to use:” dropdown list.
. Scroll down to finish creating your layout.Let us know the results. We remain at your service.
Shortcodes may be used anywhere in WordPress to provide a link to view/download any merged PDF. Shortcodes are NOT required to attach merged PDFs to Formidable’s email actions.
To display a download link to a user after submitting a form paste the shortcode in the form’s On Submit Message Box, as seen here on the demo video.
To use the shortcode on a Page, Post, or Custom Post Type you’ll need to paste the shortcode into a Formidable View, then paste the view’s shortcode into the Page, Post, or Custom Post Type.
For the “Current Record ID”, don’t forget to change dataset=123 to dataset=[id]
We remain at your service.
Our plugin is an add-on to the Formidable Forms plugin. You must also install the Formidable Forms plugin for our plugin to work.
We remain at your service.
Our plugin works wonderfully for over 1000 users (including us) every day! You did not waste $2, you may have a refund at any time.
If you would like to troubleshoot your issue, please email a screenshot of the plugin’s Activated Forms tab along with your order number to support AT formidablepro2pdf DOT com so that we may assist you with activating your version.
We remain at your service.
You provided a flat PDF document, absent any PDF form elements. A quick google search will help you with converting your document into a fillable form using Acrobat DC…
Let us know if you need us to create the form for you. We remain at your service.
“The version I am trying to save doesn’t have a Use as dataset name selected. Any other ideas?”
You MUST select a field to “Use as dataset name”!
If you are able to provide access to your WP install please complete this form. If not, please send a screen shot of the complete field map layout.
We remain at your service.
… yes…
We replied to your prior request, yesterday.
http://www.formidablepro2pdf.com/support/subject/activation-key-does-not-work/We remain at your service.
You must use the FLATTEN option to view with iPhone or iPad… due to the missing byte from all Apple products… 😉
We remain at your service.
There is a radio button on the Field Map Layout named “Use as Dataset Name”(it’s the first field), you must select which field you want to use as the “recognizable name” field for your dataset. See this part of the demo video.
We remain at your service.
Your formidablepro 2.0.3 activation key will not work for PRO2PDF, we are a separate plugin which requires a separate purchase from Formidable Forms. Please use this link to purchase PRO2PDF.
We remain at your service.
Sounds like a web server or WordPress issue. After two years of operation we have not experienced this issue or bug with any users, nonetheless, we are willing to help you troubleshoot and fix it.
Please complete this form if you are able to provide login access.
If providing a login is not possible, please try the following;
. Ensure WordPress and all plugins are updated to the latest versions.
. Change the PDF Form field font to ARIAL.
. Disable all plugins except Formidable Forms and PRO2PDF.
. Check Formidable’s email action with [default-message] in the email body, let us know if the same occurs.Let us know the results.
We remain at your service.
Thank you for your support request. We made a change to the Activated Forms functionality that is likely causing the issue you’re experiencing. Is it possible for use to login to your installation to see what is causing the issue? If yes, please complete this form.
If login is not possible, please provide your Order Number (not your activation key) and, login to our site and use this link to manage your activated forms for now while we try to locate the issue.
We remain at your service.
You must still install the “Formidable Forms plugin“. Our plugin, “PRO2PDF”, is a add-on to the Formidable Forms plugin.
We remain at your service.