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What is your order #, and did you use your correct email address for this support request?
We remain at your service.
NOTE: Make sure your PDF filename does not include any extra “.” periods or any special characters.
After you upload a PDF, it’s uploaded… then, the field map layout needs to be created…
Here’s a quick how-to…
FIRST, go to the SETTINGS tab and select the option to “Enable automated layout creation for new field maps”, then click the SAVE CHANGES button.SECOND, submit data at least once to the Formidable Form you are going to merge. The form must have one entry for the plugin to work!
THEN, from the plugin’s EXPORT tab…
. Upload a fillable Adobe PDF Form
. Select the Formidable Form from the “Select the form to export data from:” dropdown list.
. Type a name for your merge in the “Name of Field Map (will be used as default filename):” textbox.
. Select your PDF form from the “Select PDF file to work with:” dropdown list.
. Select your Formidable Form from the “Select Form to work with:” dropdown list.
. Click the “CREATE FIELD MAP” buttonAfter the screen refreshes…
. Select the Formidable Form from the “Select the form to export data from:” dropdown list.
. Select the newly created Field Map Layout from the “Field Map to use:” dropdown list.
. Scroll down to finish creating your layout.Let us know the results. We remain at your service.
Shortcodes may be used anywhere in WordPress to provide a link to view/download any merged PDF. Shortcodes are NOT required to attach merged PDFs to Formidable’s email actions.
To display a download link to a user after submitting a form paste the shortcode in the form’s On Submit Message Box, as seen here on the demo video.
To use the shortcode on a Page, Post, or Custom Post Type you’ll need to paste the shortcode into a Formidable View, then paste the view’s shortcode into the Page, Post, or Custom Post Type.
For the “Current Record ID”, don’t forget to change dataset=123 to dataset=[id]
We remain at your service.
Our plugin is an add-on to the Formidable Forms plugin. You must also install the Formidable Forms plugin for our plugin to work.
We remain at your service.
Our plugin works wonderfully for over 1000 users (including us) every day! You did not waste $2, you may have a refund at any time.
If you would like to troubleshoot your issue, please email a screenshot of the plugin’s Activated Forms tab along with your order number to support AT formidablepro2pdf DOT com so that we may assist you with activating your version.
We remain at your service.
You provided a flat PDF document, absent any PDF form elements. A quick google search will help you with converting your document into a fillable form using Acrobat DC…
Let us know if you need us to create the form for you. We remain at your service.
“The version I am trying to save doesn’t have a Use as dataset name selected. Any other ideas?”
You MUST select a field to “Use as dataset name”!
If you are able to provide access to your WP install please complete this form. If not, please send a screen shot of the complete field map layout.
We remain at your service.
… yes…
We replied to your prior request, yesterday.
http://www.formidablepro2pdf.com/support/subject/activation-key-does-not-work/We remain at your service.
You must use the FLATTEN option to view with iPhone or iPad… due to the missing byte from all Apple products… 😉
We remain at your service.
There is a radio button on the Field Map Layout named “Use as Dataset Name”(it’s the first field), you must select which field you want to use as the “recognizable name” field for your dataset. See this part of the demo video.
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Your formidablepro 2.0.3 activation key will not work for PRO2PDF, we are a separate plugin which requires a separate purchase from Formidable Forms. Please use this link to purchase PRO2PDF.
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Sounds like a web server or WordPress issue. After two years of operation we have not experienced this issue or bug with any users, nonetheless, we are willing to help you troubleshoot and fix it.
Please complete this form if you are able to provide login access.
If providing a login is not possible, please try the following;
. Ensure WordPress and all plugins are updated to the latest versions.
. Change the PDF Form field font to ARIAL.
. Disable all plugins except Formidable Forms and PRO2PDF.
. Check Formidable’s email action with [default-message] in the email body, let us know if the same occurs.Let us know the results.
We remain at your service.
Thank you for your support request. We made a change to the Activated Forms functionality that is likely causing the issue you’re experiencing. Is it possible for use to login to your installation to see what is causing the issue? If yes, please complete this form.
If login is not possible, please provide your Order Number (not your activation key) and, login to our site and use this link to manage your activated forms for now while we try to locate the issue.
We remain at your service.
You must still install the “Formidable Forms plugin“. Our plugin, “PRO2PDF”, is a add-on to the Formidable Forms plugin.
We remain at your service.
The issue has been resolved, it was a timeout issue with our new server, all should work as expected.
We remain at your service.
If the plugin was working prior to the update, we may need to take a look at your installation to be sure we have not introduce a bug in one of the latest updates… If possible, please complete this form to provide access to your installation. If not possible, then please send the activation key to support AT formidablepro2pdf DOT com for further evaluation.
We remain at your service.
FYI: PRO2PDF is not compatible with Adobe “LiveCycle” forms…
Thank you for sending the PDF document. Our initial assesment was correct, your PDF is not an Adobe PDF Form. You must use Adobe Acrobat or other app such as PDFEscape.com to convert the PDF document into a PDF Form.
Alternatively, we offer a Fiver gig which will convert the document for you, and will name the fields so that the merge will be automated. Click here if you would like a custom offer to create the PDF Form.
We remain at your service.
The [empty] field in the “Select data to export” dropdown is expected as you have not yet saved the Field Map Layout with a “name” for the dataset.
Regarding “not displaying the PDF entries (like in the demp video) so that I can map my PDF to”…
Sounds like your PDF is not a standard Adobe PDF Form. If possible, send the PDF as an attachment to support AT formidablepro2pdf DOT com.We remain at your service.
Not exactly, this plugin will take the data that is entered into a Formidable Form and merge the data into your fillable PDF, then it allows the PDF to be emailed as an attachment or downloaded at anytime on demand.
We are not aware of a WordPress plugin that will extract PDF data from a fillable PDF and insert the data into a WordPress database.
If you need users to complete an online form and retain a filled in PDF file, our plugin and Formidable Forms will do it.
We remain at your service.
If still needed, we have added a Language dropdown to the Field Map Layout in the latest version which includes a “Unicode” option with Eastern European, Thai, and other characters. Update the plugin to use the new language dropdown.
We remain at your service.If still needed, we have added a Language dropdown to the Field Map Layout in the latest version which includes a “Unicode” option with Slovenian, Croatian, Slovak, Czech, Thai, and other characters. Update the plugin to use the new language dropdown.
We remain at your service.If still needed, we have added a Language dropdown to the Field Map Layout in the latest version which includes a “Unicode” option with Turkish, Hungarian, Slovenian, Croatian, Slovak, Czech, Thai, and other characters. Update the plugin to use the new language dropdown.
We remain at your service.