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Viewing 25 posts - 1,351 through 1,375 (of 2,504 total)
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  • in reply to: Signature not displaying #15882
    admin
    Keymaster

    Type-in has been verified to work in the most recent version. Make sure you are using the latest version of PRO2PDF, once verified, if the Type-in method still doesn’t work, copy the “Under the Hood” tab and paste it here. Also, verify the Type-in is showing up on Formidable’s Entries page, if it’s not, you’ll need to enter a support request with Formidable Forms.

    We remain at your service.

    in reply to: Split: Email PDF Automatically #15869
    admin
    Keymaster

    The referenced features are only available on the paid version of the plugin. If the options are disabled then you have not entered an activation key on the plugin’s Activated Forms tab.

    We remain at your service.

    in reply to: Email Notification Disabled? #15867
    admin
    Keymaster

    The referenced features are only available on the paid version of the plugin. If the options are disabled then you have not entered an activation key on the plugin’s Activated Forms tab.

    We remain at your service.

    in reply to: How to add send pdf to email textfield? #15857
    admin
    Keymaster

    If you do not collect email addresses then you’ll need to hard-code the email address into Formidable’s email notification action.

    If you want to add an email field to the form, then paste the field’s shortcode ID in the “TO” box of the email action. (See image)

    We remain at your service.

    in reply to: Split: Email PDF Automatically #15855
    admin
    Keymaster

    Formidable automatically adds an Admin Email Notification Action to all Formidable Forms. (You can change the email address by replacing the “[admin_email]” shortcode with the desired email address.)

    After creating the PRO2PDF field map, select “YES” on the “Attach file to Email notifications” dropdown field, and check the “Email Notification” box that will appear below the dropdown field. (See image) Now the PDF will be sent as an attachment to the Admin email.

    We remain at your service.

    in reply to: This isn't what I thought it was #15828
    admin
    Keymaster

    No worries! Refund has been issued.

    We remain at your service.

    in reply to: docomentation #15817
    admin
    Keymaster

    We see our plugin is finding the initialsbox fields, but there are actually NO PDF fields named “initialsbox” when you open your PDF (attached). In Acrobat and PDFEscape.com were are unable to view the textbox fields, however the fields named text14, text15, ect… do show up and are able to be mapped, see here. It appears your PDF is corrupt as the calculated full name field also has issues. It works on this test PDF merge, but not your PDF.

    We’ve mapped text15-18 to show you they work, however, we recommend deleting ALL fields from the PDF and recreating the PDF fields. We would only charge you $15 to create new PDF and mapping for you, complete this form if you’d like to hire us.

    We remain at your service.

    in reply to: Site login issues #15816
    admin
    Keymaster

    Site credentials have been sent to your email.

    We remain at your service.

    in reply to: Split: Check Boxes are not working #15797
    admin
    Keymaster

    To answer your question, yes, you must purchase Formidable Pro to gain the “Separate Values” functionality.

    We remain at your service.

    in reply to: Split: Check Boxes are not working #15796
    admin
    Keymaster

    It’s not likely a limit issue as you may have more than 4000 characters. Are you able to send your PDF to support AT formidablepro2pdf DOT com for further evaluation?

    We remain at your service.

    in reply to: dont receive the link to reset my password #15788
    admin
    Keymaster

    A new password has been emailed to you, check your spam folder. You user name is info1, let us know if you have any issues.

    We remain at your service.

    in reply to: docomentation #15777
    admin
    Keymaster

    After logging in we are unable to find any issues with the merge or field map layout.

    There are some PDF fields named “initialsbox” that are not actually on the PDF. Please check your PDF field names and map them to the correct Formidable form field names. Or, better yet, name the PDF fields the same as the Formidable Fields so the plugin will automatically map them when creating a new field map layout.

    Let us know if you have any issues with specific fields.

    We remain at your service.

    in reply to: docomentation #15774
    admin
    Keymaster

    The plugin works very well, everyday, for nearly 2000. The same field may be used multiple times without any issue.

    Complete this form if you would like us to login to your WP installation, or send and email to support AT formidablepro2pdf DOT com with an export of the PRO2PDF field map layout template for further assistance.

    We remain at your service.

    in reply to: Error: Failed to load PDF document #15773
    admin
    Keymaster

    Your PDF document does not have PDF fields, you must use a PDF form (with Adobe PDF fields) as our plugin does not ‘create’ PDF forms or fields, it fills them. We suggest using Adobe Acrobat or PDFEscape.com.

    We remain at your service.

    in reply to: Two who need attached PDF #15772
    admin
    Keymaster

    PDF attachments are sent to ALL of the form’s email actions, there is not a way to disable to the attachment for some of the emails. You can, however, disable attachments and instead add the shortcode to the email message that should get the PDF and don’t add the shortcode to the email action that should not get the PDF.

    We remain at your service.

    in reply to: Rich Text #15763
    admin
    Keymaster

    By design PDF fields and files are not HTML compatible, therefore you’ll need to use only ASCII in Formidable’s Rich Text and HTML fields.

    We remain at your service.

    in reply to: Trying to buy but ask for key #15752
    admin
    Keymaster

    OVRAPPORT is not a key. Have you purchased a trial version that you want to upgrade, or a yearly subscription that you are renewing? If you have not purchased either, then you do not need a key and you’ll need to purchase from these options.

    We remain at your service.

    in reply to: Trying to buy but ask for key #15750
    admin
    Keymaster

    The PRO2PDF key is located on the plugin’s “Activate Forms” tab.

    We remain at your service.

    in reply to: PDF email attachment problem #15724
    admin
    Keymaster

    No, inline does not “auto download” and visa-versa… specifically, inline forces the document to open on a new tab. You can have two shortcodes in the on submit message box, one for the user to click and another to auto download.

    However, it still appears your WP install has an issue with redirecting when the auto download parameter is used.

    We remain at your service.

    in reply to: PDF email attachment problem #15722
    admin
    Keymaster

    Try disabling all plugins except the Formidable plugins, if all works as expected then add the plugins back one-by-one and test until you find the plugin causing the redirect. Let us know the result.

    We remain at your service.

    in reply to: PDF email attachment problem #15721
    admin
    Keymaster

    It appears your site has redirect or security plugin(s) that is preventing PRO2PDF from resolving the PDF download link. We are unable to access the dashboard to troubleshoot any further. Try adding inline=1 to the end of your shortcode and remove the download=”auto” parameter.

    This is not an issue we have seen since the release of the plugin 2 1/2 years ago.

    Complete this form if you would like us to troubleshoot your server/installation issue.

    We remain at your service.

    in reply to: PDF email attachment problem #15719
    admin
    Keymaster

    What is the correct format for these fields?
    1
    Provincia del Luogo di Nascita *

    Provincia del Luogo di Nascita is invalid
    Stato del del Luogo di Nascita *

    2
    Provincia del Comune di Residenza *

    Provincia del Comune di Residenza is invalid
    Stato del Comune di Residenza *

    3
    Numero di telefono per eventuali comunicazioni *

    Numero di telefono per eventuali comunicazioni is invalid

    in reply to: PDF email attachment problem #15715
    admin
    Keymaster

    The automatic download function works perfectly with the Chrome browsers, copy/paste your shortcode here and a link to your form, if possible, for further review.

    We remain at your service.

    in reply to: Questions #15711
    admin
    Keymaster

    There is a pricing option – UNLIMITED INTRANET $69/Yr is that option for use on a private lan or users without internet? Can you explain the use case.
    – This option requires PDFtk on your web server. All versions have an “unlimited option” when purchasing a 5 year subscription. Email us at support AT formidablepro2pdf DOT com for a 5-year subscription link.

    why is Formidable Signature grayed out?
    Merging images, including signatures, is not available with the intranet version.

    Is Formidable’s email action encrypted when the pdf is sent?
    – Not by default, as Formidable uses WP’s email functionality, however, you can install a third-party SMTP plugin for more advanced email sending options.

    can you Password Protect the sent pdf
    – Yes

    can you attach images in a form and then include those images or attachments with the pdf that is emailed?
    – Yes

    We remain at your service.

    in reply to: docomentation #15704
    admin
    Keymaster

    Our demo video is the only step-by-step instructions we have published. Let us know if you need assistance beyond the video.

    We remain at your service.

Viewing 25 posts - 1,351 through 1,375 (of 2,504 total)