Forum Replies Created
-
Posts
-
To answer your question, yes, you must purchase Formidable Pro to gain the “Separate Values” functionality.
We remain at your service.
It’s not likely a limit issue as you may have more than 4000 characters. Are you able to send your PDF to support AT formidablepro2pdf DOT com for further evaluation?
We remain at your service.
A new password has been emailed to you, check your spam folder. You user name is info1, let us know if you have any issues.
We remain at your service.
After logging in we are unable to find any issues with the merge or field map layout.
There are some PDF fields named “initialsbox” that are not actually on the PDF. Please check your PDF field names and map them to the correct Formidable form field names. Or, better yet, name the PDF fields the same as the Formidable Fields so the plugin will automatically map them when creating a new field map layout.
Let us know if you have any issues with specific fields.
We remain at your service.
The plugin works very well, everyday, for nearly 2000. The same field may be used multiple times without any issue.
Complete this form if you would like us to login to your WP installation, or send and email to support AT formidablepro2pdf DOT com with an export of the PRO2PDF field map layout template for further assistance.
We remain at your service.
Your PDF document does not have PDF fields, you must use a PDF form (with Adobe PDF fields) as our plugin does not ‘create’ PDF forms or fields, it fills them. We suggest using Adobe Acrobat or PDFEscape.com.
We remain at your service.
PDF attachments are sent to ALL of the form’s email actions, there is not a way to disable to the attachment for some of the emails. You can, however, disable attachments and instead add the shortcode to the email message that should get the PDF and don’t add the shortcode to the email action that should not get the PDF.
We remain at your service.
By design PDF fields and files are not HTML compatible, therefore you’ll need to use only ASCII in Formidable’s Rich Text and HTML fields.
We remain at your service.
OVRAPPORT is not a key. Have you purchased a trial version that you want to upgrade, or a yearly subscription that you are renewing? If you have not purchased either, then you do not need a key and you’ll need to purchase from these options.
We remain at your service.
The PRO2PDF key is located on the plugin’s “Activate Forms” tab.
We remain at your service.
No, inline does not “auto download” and visa-versa… specifically, inline forces the document to open on a new tab. You can have two shortcodes in the on submit message box, one for the user to click and another to auto download.
However, it still appears your WP install has an issue with redirecting when the auto download parameter is used.
We remain at your service.
Try disabling all plugins except the Formidable plugins, if all works as expected then add the plugins back one-by-one and test until you find the plugin causing the redirect. Let us know the result.
We remain at your service.
It appears your site has redirect or security plugin(s) that is preventing PRO2PDF from resolving the PDF download link. We are unable to access the dashboard to troubleshoot any further. Try adding inline=1 to the end of your shortcode and remove the download=”auto” parameter.
This is not an issue we have seen since the release of the plugin 2 1/2 years ago.
Complete this form if you would like us to troubleshoot your server/installation issue.
We remain at your service.
What is the correct format for these fields?
1
Provincia del Luogo di Nascita *Provincia del Luogo di Nascita is invalid
Stato del del Luogo di Nascita *2
Provincia del Comune di Residenza *Provincia del Comune di Residenza is invalid
Stato del Comune di Residenza *3
Numero di telefono per eventuali comunicazioni *Numero di telefono per eventuali comunicazioni is invalid
The automatic download function works perfectly with the Chrome browsers, copy/paste your shortcode here and a link to your form, if possible, for further review.
We remain at your service.
There is a pricing option – UNLIMITED INTRANET $69/Yr is that option for use on a private lan or users without internet? Can you explain the use case.
– This option requires PDFtk on your web server. All versions have an “unlimited option” when purchasing a 5 year subscription. Email us at support AT formidablepro2pdf DOT com for a 5-year subscription link.why is Formidable Signature grayed out?
Merging images, including signatures, is not available with the intranet version.Is Formidable’s email action encrypted when the pdf is sent?
– Not by default, as Formidable uses WP’s email functionality, however, you can install a third-party SMTP plugin for more advanced email sending options.can you Password Protect the sent pdf
– Yescan you attach images in a form and then include those images or attachments with the pdf that is emailed?
– YesWe remain at your service.
Our demo video is the only step-by-step instructions we have published. Let us know if you need assistance beyond the video.
We remain at your service.
How documents are opened in Chrome is a browser setting, not a feature of PRO2PDF.
See more here.
We remain at your service.
If possible, complete this form and we’ll take a look to quickly troubleshoot the issue. If not possible, then please provide a screenshot of the Form #2’s “Email Notification” page and a screenshot of the PRO2PDF field map layout screen with Form #2 and the field map layout selected. And, provide answers to the following;
. How many field map layouts exist for Form #2? (Check for test, abandoned, or incomplete layouts if any exist, delete the layout(s) or disable the email attachment option)
. Clarify (expand on) your statement “If I check the Notify Email checkbox I recieve[sic] the PDF in the email, but I lose many of the recepients[sic], I get just 1 email on 1 address instead of 3.”
. Regarding workflow and the original PDF Form, how is Form #1 related to Form #2?We remain at your service.
If it’s just a mapping issue we have staff available who are not backlogged, it can likely be done in two days or less.
We are likely to deactivate Fiverr again today so it’s best to request the work be done using this form and we’ll provide you with a quote before we begin.
We replied to your last message, see here. http://www.formidablepro2pdf.com/support/subject/pdf-4/
We remain at your service.
We are backlogged on Fiverr right now. How (specifically) can we help?
We remain at your service.
Merged PDF files are created on-demand based on data that is saved in Formidable Forms. PDFs are only “saved” by the user on the user’s system, or as an attachment in emails. Merged PDFs are not saved on the server.
The original PDF Forms are saved on the server in the plugin’s folder, without the user’s data.
We remain at your service.
Are you able to forward a copy of your PDF to support AT formidablepro2pdf DOT com for evaluation?
We remain at your service.
Yes, your request is exactly why our plugin was created.
We can offer hands-on assistance through our fiverr.com gigs, or remain at your service for support questions.