Signature getting cut off in PDF

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This topic contains 2 replies, has 2 voices, and was last updated by  admin 1 year, 10 months ago.

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  • #1409 Reply

    Lonnie

    I’ve tried different size text areas and different settings such as ‘auto text size, scroll long text, etc.’ and turned all settings off, but nothing seems to make a difference.

    The signatures are getting placed on the PDF but the get cut off on the right side, and some get cut off more than others.

    Any thoughts?

    #1411 Reply

    admin
    Keymaster

    Can you change the multiplier for signature fields and let me know if that changes anything? A higher multiplier will create a clearer signature the default multiplier is 5.

    functions.php

    add_filter(‘frm_sig_multiplier’, ‘change_sig_multiplier’, 20, 3);
    function change_sig_multiplier($multiplier, $field, $value){
    if ( $field->id == 171 ) {//Change 171 to the ID of your signature field
    $multiplier = 10;
    }
    return $multiplier;
    }

    #1412 Reply

    admin
    Keymaster

    If changing the multiplier does not fix the issue, please send a temporary WP login to support at formidablepro2pdf dot com, and we’ll take a look at what’s causing the image to get cut off.

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