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Thank you for your purchase and your request. Yes, we will send you a custom invoice for the additional years.
This is not an error we’ve seen occur in the past, is it possible to send admin login credentials to support AT formidablepro2pdf DOT com?
If not, please answer the following;
Is your server on a intranet?
Have you been able to save any layouts?
Can you provide a screenshot of the entire screen just before saving the layout?
The code was changed for all users in the following update. We can login to your site if you provide admin credentials to support at formidablepro2pdf DOT com, or provide a screenshot of the entire plugin screen with the Form, Dataset and Layout selected for further assistance.
If possible, please send admin login credentials to support at formidablepro2pdf DOT com and we’ll have a look. The limit is 300 fields, however backups are made and should be available for restore under the Backup tab.
Please send to support at formidablepro2pdf DOT com, did you check for the backup under the backup tab?
You can unlock all features to test the full version for 30 days with the $2 trial offer here… http://www.formidablepro2pdf.com/product/30-day-trial-for-2/October 27, 2015 at 4:57 am in reply to: Will this software map an existing pdf and get electronic signature? #3080
Yes, the plugin integrates with Formidable’s Signature Add-On and Email Actions. It’s early in Ca, I’ll call you after 8am unless you let me know it’s okay to call before 8am.
All PDF Checkboxes for one field should have the same name, and make the “Value” for each match the “Value” for each of your Formidable Checkboxes.
If you have done the above, please email your pdf form and a link to the Formidable Form to support (at) formidablepro2pdf DOT, com so we can provide specific instructions relating to your form fields.
With your settings as they are, we would need to check directly under the hood to find the issue. Please email temporary admin access to support (at) formidablepro2pdf.com and we’ll find out what the issue is.
We remain at your service.
If you did not receive the new purchase email, please send an email to support (at) formidablepro2pdf DOT com to receive a reply with your activation code.
Your code has been resent to the email address we have on record. Have you received it?September 28, 2015 at 4:04 am in reply to: Impossible to use a PDF with not selectable text as base pdf. #2164
Using the plugin offline also requires PDFTK be installed on your server to fill in PDF files. This also means that your server has to have PHP shell commands enabled.September 27, 2015 at 12:34 pm in reply to: Impossible to use a PDF with not selectable text as base pdf. #2159
The issue is not the PDF Forms, they work on our server, see here… (http://www.formidablepro2pdf.com/wp-admin/admin-ajax.php?action=wpfx_generate&form=qr6df2&layout=26&dataset=1162&format=pdf&inline=1)
The issue is your Field Map Layout, I believe it has to do with the Layout Name or the PDF File name or the Formidable Form name – or all three names…
Try removing spaces and shortening your Layout Name and your PDF Form Name, use only letters, numbers, and use dashes _ or – for spaces.
Regarding the Formidable Form, we have not tested forms where the name includes ( ‘ ) or ( ” ), if the above does not fix the issue, please try removing them from the Formidable Form name.
If all the above does not fix your issue, please email a temp username/password to support, and we’ll take a look.
We remain at your service.September 27, 2015 at 12:06 pm in reply to: Impossible to use a PDF with not selectable text as base pdf. #2158
I understand your need. While there is a PDF size limit we are still determining an exact number, as there are other variables that effect the limit such as number of mapped fields as well as individual PHP server settings. We will likely provide a table (or range) of limits rather than a single number.
In the meantime, please copies of your PDF’s for testing to support (at) formidablepro2pdf DOT com and we will troubleshoot them.
We know a couple of people are using Godaddy, what is the issue?
How many fields are being mapped?