I have created (June 21) a support ticket and I need your help for troubleshoot this issue.
Forum : Bugs and Troubleshooting “There was an error generating the PDF file – This activation code is not valid.”
The situation becomes extremely difficult to manage for our association.
We cannot print pfd files for registration and get it signed by members.
I created (June 19) the first ticket on https://formidablepro.com
and after many conversations I Discovered that I should create a ticket on your website (June 21).
Meanwhile I even bought a new license to correct the problem but to no avail (June 21 – Invoice ID 382649 “Jean-Louis GUERAUTL”)
We really need your help I do not know how to handle this situation.
(jl_guerault@******* or egcourbevoie@********)
“Your license code for PRO2PDF is: ********************D04D1069, which expired on 06/18. We do not show a renewal, it appears by the screenshots you may have renewed Formidable Forms, however, not the PRO2PDF third-party add-on. Please let us know if you have a recent order # that we should reference, or if not, you can simply purchase another activation key here… http://www.formidablepro2pdf.com/#compare”