Problem with text in pdf export

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This topic contains 2 replies, has 2 voices, and was last updated by  Dave 2 weeks, 6 days ago.

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  • #19154 Reply

    Dave
    Participant

    Hi there,

    I sent you the info to login to my site to check if you could see the problem, which was that the text wasn’t properly being displayed in the pdf when exported. It changed the text from formidable fields to Chinese/Thai characters. You suggested that the pdf was corrupt. Well I’ve tried several different fonts not and it is still not working.

    This worked for 2 years until we recently changed servers and ever since then the text started messing up. Could it be a server setting that may be interfering? My client is getting quite upset and I’ve tried everything to get this working and I can’t find the problem. I’ve even tried default fonts and created a new Field Map from scratch and its just not working.

    Also the radio and checkboxes are not even showing and that doesn’t even use a font, at least one that I can change.

    Please let me know if you have any ideas. This plugin has been sooo great the last few years and has been flawless until last month when we changed servers.

    Thanks,
    Dave

    #19193 Reply

    admin
    Keymaster

    You’ll need to install php module mbstring or iconv to resolve the issue.

    Let us know if you still experience issues after installing the php module.

    We remain at your service.

    #19196 Reply

    Dave
    Participant

    A big thank you to you sir!

    That worked perfectly.

    – Dave

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