Signature doesn't display

Home Forums Bugs and Troubleshooting Signature doesn't display

This topic contains 2 replies, has 2 voices, and was last updated by  admin 1 week, 1 day ago.

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  • #17583 Reply

    Sean Seale
    Participant

    Hi there,

    I’m having an issue with a signature.

    The target field is just a text box (it has worked fine previously) but now the signature is replaces by

    a:1:{s:6:”output”;s:4393:”[{“lx”:137,”ly”:34,”mx”:1

    What did I do wrong?

    Thanks in advance for your guidance!

    #17584 Reply

    admin
    Keymaster

    If the signature has worked in the past, then check to make sure “SIGNATURE” is selected in the field map layout’s FORMAT dropdown field. If the FORMAT dropdown is missing then the plugin has reverted to the free version.

    Let us know the status of the FORMAT dropdown.

    We remain at your service.

    #17585 Reply

    admin
    Keymaster

    Also, make sure the “Use local PDFtk” is not selected on the plugin’s SETTINGS tab.

    We remain at your service.

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