Pdf not flattened Home › Forums › Pre-Sale › Pdf not flattenedThis topic contains 1 reply, has 2 voices, and was last updated by admin 1 month, 1 week ago. Viewing 2 posts - 1 through 2 (of 2 total) Author Posts October 14, 2017 at 11:45 am #17022 Trina BruleParticipant Hello – the pdf attached to email is not flattened. I have this option set to yes in the setup? Wondering how I can fix this. Thanks, Trina firstname.lastname@example.org October 14, 2017 at 5:43 pm #17023 adminKeymaster 1. Check if there is more than one field map layout for the same form that is not configured to flatten. 2. Try exporting the pdf from the Export tab, is it flattened? If so, check the shortcode for a mis-configured flatten parameter. Let us know the results. We remain at your service. Author Posts Viewing 2 posts - 1 through 2 (of 2 total) You must be logged in to reply to this topic.