Pdf not flattened

Home Forums Pre-Sale Pdf not flattened

This topic contains 1 reply, has 2 voices, and was last updated by  admin 1 year, 11 months ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
  • #17022 Reply

    Trina Brule

    Hello – the pdf attached to email is not flattened. I have this option set to yes in the setup?
    Wondering how I can fix this. Thanks,


    #17023 Reply


    1. Check if there is more than one field map layout for the same form that is not configured to flatten.

    2. Try exporting the pdf from the Export tab, is it flattened? If so, check the shortcode for a mis-configured flatten parameter.

    Let us know the results. We remain at your service.

Viewing 2 posts - 1 through 2 (of 2 total)
Reply To: Pdf not flattened
Your information: