IMPORTANT UPDATE: Please DOWNLOAD and update the Formidable PRO2PDF to the Latest Version!

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  • info61
    Participant

    Hi

    Thanks again for your help with this.

    I now have everything setup as I need it but this strange issue persists.

    I have one form. In one section I have a field that is required then a further 9 optional fields.

    I have Formidable set up to set 10 emails depending on the data entered. The first email always sends. The other 9 are set to send only where data has been entered (not blank) via conditional logic.

    With PPRO2PDF disabled this all works as expected.

    When enabled, I have 10 field maps set up. I also see ‘New Field Map’ and ‘fp2p_demo’ so I guess I only have these 10 field maps. Each map uses the same PDF but references a different field. I have double-checked that and each field map is associated with the correct email notification.

    I have numbered the Formidable email subject lines so I can see exactly which is sent.

    Strangely, when I enter the first and second fields, 2 emails are sent correctly, but anything over 2 get duplicated, so if I have three fields entered, I get email 1 then 2 then 3 then 1 then 2 then 3. They are an exact duplicate – subject, to, from, attachments, etc.

    I tried changing everything I can think of but they continue to come through twice.

    Any ideas what could be causing this?

    Thanks again.

    info61
    Participant

    Thanks. I have sent you a few files and screenshots via your form.

    Much appreciated.

    info61
    Participant

    Thanks so much. I’ve got that all working. Brilliant.

    Just one more quick one if I may.

    In terms of the signature mapping, it appears to not resize the signature pad image to fit the PDF field. Is this right? Basically, I have to have the sig pad on my form somewhat smaller than I would ideally like so that the signature isn’t clipped on the PDF. I had thought it might auto-size the signature image to fit? Any handle on this at all?

    Thanks again.

Viewing 3 posts - 1 through 3 (of 3 total)