Your Website not working 100%

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This topic contains 1 reply, has 2 voices, and was last updated by  admin 4 months, 2 weeks ago.

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  • #19243 Reply

    Christopher Aoun

    Hi there,

    I’ve recently tried upgrading my account, yet when I hit the submit button, it just refreshes the page.

    I also tried resetting my password just now, as I forgot it, and when I go to hit submit, it just refreshes the page.

    Is there any solution to this? I’ve tried in multiple browsers and am not having any luck.

    #19244 Reply

    admin
    Keymaster

    Our apologies for the issues you are having with the login and upgrade process. We just tested the upgrade form and found no issues, from the “Select Your Current Plan” dropdown be sure to select the “1-Site – 2 Forms – Trial” option, then check to select your desired upgrade.

    If you are still having issues, use the link in the email we sent to the to email address on the account to request a manual upgrade.

    We remain at your service.

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