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Hi there,
I’ve recently tried upgrading my account, yet when I hit the submit button, it just refreshes the page.
I also tried resetting my password just now, as I forgot it, and when I go to hit submit, it just refreshes the page.
Is there any solution to this? I’ve tried in multiple browsers and am not having any luck.
Our apologies for the issues you are having with the login and upgrade process. We just tested the upgrade form and found no issues, from the “Select Your Current Plan” dropdown be sure to select the “1-Site – 2 Forms – Trial” option, then check to select your desired upgrade.
If you are still having issues, use the link in the email we sent to the to email address on the account to request a manual upgrade.
We remain at your service.