Once you successfully create the Field Map Layout, be sure to set the “Flatten PDF form” and the “Attach file to Email notifications” options to “YES”. Also, check the “Email Action” where you want the PDF to be attached.
That’s it. Let us know if you have any issues or need further instruction.
Provide the following information so we may troubleshoot the issue…
0. Complete this form if we are able to login to your installation to find and fix the issue.
1. Are you able to “Export” a merged PDF from the Plugin’s “EXPORT” tab?
2. Are you receiving any emails when the form is submitted?
3. If yes, are there any attachments? If yes, what is/are the filename(s)?
4. Are there any other failed, test, or abandoned Field Map Layouts created for the same form, if so, set the “Attach file to Email notifications” to NO.