Trouble Renewing

Home Forums Pre-Sale Trouble Renewing

  • This topic has 2 replies, 3 voices, and was last updated 10 months ago by Barb.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
  • #21534 Reply

    Hi Team, I was successfully able to renew my 1 site, 10 forms licence, but I don’t see anymore a way to add sites and forms? I currently have 8 sites and 80 forms, but I only saw an option to upgrade to unlimited sites and unlimited forms. Am I able to just renew what I have now?

    #21535 Reply

    Our apologies, we have renewed the account with the correct number of sites/forms, please pay the remaining balance here.

    We are fixing the issue now, your next renewal should be correct.

    We remain at your service.

    #21547 Reply

    Awesome, All paid up. 🙂 Thank you!

Viewing 3 posts - 1 through 3 (of 3 total)
Reply To: Trouble Renewing
Your information: