There was an error generating the PDF file – This activation code is not valid.

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  • This topic has 5 replies, 1 voice, and was last updated 1 year ago by admin.
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  • #8583 Reply
    GUERAULT
    Guest

    Hello,
    In summary, when we print with the plugin I get back the message “There was an error generating the PDF file – This activation code is not valid.” However our licence has been renewed. You will find enclosed several screenshot of our configuration.
    Is the problem could be due to the license ?
    Do you have any suggestions ?
    I need urgently a solution , we have just begun enrollment for our association and we cannot print pdf files.
    Thanks
    Regards
    Jean-Louis GUERAULT

    #8584 Reply
    admin
    Keymaster

    Please use this form to send us the Order #, and/or Activation Code you are using so that we may check your account and privatley correspond with you. We do not need login credentials and the fields are not required.

    #8636 Reply
    Maklei
    Guest

    I have the same issue with my form. I think it’s happen after the last update.

    There was an error generating the PDF file.
    This activation code is not valid.

    can you please tell me what I have to do?

    my licence is valid

    It is valid until 06/10/2016
    With this activation code, you can register up to 1 site and up to 2 forms. Click here to deactivate this key.

    You have 0 sites and 0 forms left.

    #8640 Reply
    admin
    Keymaster

    Maklei, it appears your license code expired on 06/10/2016, you’ll need to purchase a activation key here… http://www.formidablepro2pdf.com/#compare

    We remain at your service.

    #36513 Reply
    ana alicia mendez abarca
    Guest

    https://www.inguerrero.com/ (In Guerrero) – active. Deactivate this website
    registro – active. Deactivate
    Demo: Mapping Formidable Fields to PDF Fields – active. Deactivate

    There was an error generating the PDF file.
    This activation code is not valid.

    #36515 Reply
    admin
    Keymaster

    Sometimes this error can be a generic error and not have anything to do with the activation code.

    It’s likely an error with the Field Map Layout attempting to merge something that is incompatible with the plugin.

    Reply using this form and attach a screenshot of the complete Field Map Layout (Export tab with the Formidable Form, Dataset, and Field Map Layout selected) so we may review the issue.

    Or use this form to provide login credentials so that we may test the installation ourselves.

    If you want to reply here on the forum, please reply to your original support thread here.

    We remain at your service.

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