January 12, 2018 at 7:07 am #17610
I’m trying to use the Download PDF Shortcode in my form view but when I click through I’m getting the following error on a blank white screen.
The secret key for this form is not valid.
Any idea what’s going wrong?January 12, 2018 at 9:26 am #17612
The error could be one of several issues… We need more information in order to determine the origin.
. Are you able to export a merged PDF form from the plugin’s EXPORT tab?
. Do you have more than one field map layout created for the Formidable form? If so, are they all working, if not, you should delete or correct all non-working field maps.
Complete this form if you’d like us to take a look, or reply with screenshots of the entire field map layout and the Formidable form’s On Submit Message Box for further review.
We remain at your service.January 12, 2018 at 9:38 am #17613
Yes – Am able to export a merged PDF from Plugin
No – Only one field map created for the form.
Is this the screen shot you want? https://www.dropbox.com/s/kwddfkr3m1bppqb/Screen%20Shot%202018-01-12%20at%2017.36.36.png?dl=0January 12, 2018 at 9:45 am #17614
Thank you, we also need a screenshot of the Formidable form’s On Submit Message Box where you have the PRO2PDF shortcode.
We remain at your service.January 12, 2018 at 9:47 am #17615
Or the forms’s view wherever the shortcode is being used.
We remain at your service.