renew subscription

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This topic contains 1 reply, has 2 voices, and was last updated by  admin 4 months, 1 week ago.

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  • #19274 Reply

    Christina

    My form is no longer working correctly. The generated emails are submitting an error.txt file. I believe my license is expired. I never received any type of notification and I attempted to login to my account and the screen just flashes. I tried to reset my password and get the same results and no email is generated. How do I renew my subscription?

    #19290 Reply

    admin
    Keymaster

    Our apologies for the issues you are having with the renewal process. As a courtesy we have reactivated and extended the license through tomorrow to allow you time to renew the key. Your password has been manually reset and temporary credentials were sent to the email address on the account.

    We remain at your service.

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