- This topic has 2 replies, 1 voice, and was last updated 4 years ago by Brian S.
January 12, 2017 at 1:24 pm #11610Brian SGuest
Still cannot get the website to work on the second server.
Domain name is vtdj.com.
Hosted on two servers for redundancy/mirroring.
Plugin was activated on IP 126.96.36.199. Completely white screen / site broken on the other server with IP 188.8.131.52.
Provided login credentials to the site a few weeks back.
The activation should be based on domain name, not based off IP (if that is how it is doing it).
What other options can I do to get this to work? The database is shared, the files are shared – so even if you were to increase the website count, I’m not sure how I could activate it.January 12, 2017 at 2:32 pm #11612Brian SGuest
Deactivated my key.
Tried to pull it up on the second server – still white screen with nothing.
Deactivated the plugin completely. Now it started working on the second server.
If I try to re-activate the plugin on the second server, I get an error on the Plugins page:
“Plugin could not be activated because it triggered a fatal error.”January 18, 2017 at 11:35 am #11693Brian SGuest
Same here, still waiting on service for the plugin as well – just like the other person.
Seems support has gone downhill or overwhelmed?