August 9, 2017 at 12:03 am #16292
On the weekend I bought the $2 plugin option to test it out. All of the main features were disabled which is not what you advertise. But it seems like it does the job so I logged in and bought the $15 option. Silly me, I thought I’d get a credit on the $2 since I didn’t really use it. But now I’ve been waiting 4 days for approval and still haven’t heard anything!
I wish I’d just paid the $15.
Can you tell me what’s taking so long? if you don’t want to discount me $2 just refund me the $13 and I’ll try again.
Please don’t keep me waiting. I’m on a tight deadline.
John Anderson.August 9, 2017 at 6:57 am #16294
Your 30-day license key was emailed to you after your $2 purchase, then your account was upgraded to a one year subscription after you purchased the $13 upgrade. You should not be ‘waiting’ for anything at this point.
We will resent the activation key to your email on file (john@forte*****sign.com.**). Check your spam folder and let us know if the activation key has been received.
We remain at your service.