please i urgently need to speak to an agent

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  • #21856 Reply

    Chadril Ogbebor
    Participant

    i have written about my problems countless times and you guys keep on sending me the same link. i can’t find the part where to input my license key from general settings even after downloading the plugin from the mail sent. We need this forms urgently. please i will like to have a whatsapp chat n video call so he/she can see for himself. chadril.ogbebor@nemsa.gov.ng please reply attaching a whatapp number.

    #21860 Reply

    admin
    Keymaster

    “i have written about my problems countless times and you guys keep on sending me the same link”
    – Are you able to provide any links to your previous forum posts? We are not able to find any requests from you!

    ” i can’t find the part where to input my license key from general settings”
    – From the WordPress Dashboard go to:
    Formidable PRO2PDF | ACTIVATED FORMS (tab) | then enter your activation key.

    “i will like to have a whatsapp chat n video call so he/she can see for himself”
    – We do not use whatsapp for any purpose. If needed, we are able to Skype with you. Send your Skype contact info to support AT formidablepro2pdf DOT com.

    We remain at your service.

    #21874 Reply

    admin
    Keymaster

    “i have written about my problems countless times and you guys keep on sending me the same link”
    – Are you able to provide any links to your previous forum posts? We are not able to find any requests from you!

    After logging in to your insallation, the issue is missing software on your server. PDF files use UTF-16, not UTF-8, so we use the PHP MBstring module to re-encode text, which is available on most servers: http://php.net/manual/en/mbstring.installation.php

    There’s a fallback when the module is not installed: http://php.net/manual/en/book.iconv.php

    If you can install one or the other the issue should go away. If one or both are already installed on your server, we may need FTP access to check the issue. In that case if you can provide credentials please send to support(at)formidablepro2pdf.com.

    We remain at your service.

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