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After upgrading to 3.10 I am getting “PDF source can’t be loaded” with no other changes. Field map, PDF file are still in place.
We have not heard of this issue with any other installation. Complete this form if we can take a look at your installation.
Or, send the server error log(s) to support AT formidablepro2pdf.com so we can get an idea of where to start troubleshooting.
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I AM also getting the same error… but on just one form. Others on the site seem to be working fine.
Any ideas on where to look, or what the issue was?
Jesse, it was faster for me to convert to e2pdf than troubleshoot the issue. I only had one form.
Thanks Tim,
Unfortunately, i’ve got multiple very long forms that use this plugin. The others seem to be working too. I wish i could just convert, but that isn’t an option.
I am getting the same error. Any update on this?
Did anyone ever get to the bottom of this? Setting up the plugin and have exactly the same error appearing on form submission.
We tested the file map layout from the plugin’s Export page and from the form’s Confirmation action using this shortcode [formidable-download form=”syp-fund” dataset=[id] layout=”1007″], and both produced a password-protected PDF. We did not experience the described error.
However, it appears that the original PDF form that was uploaded to PRO2PDF is password-protected. The original PDF file cannot be password-protected. Use the plugin’s password= parameter to set a password for the merged PDF.
If you are still receiving an error message, please let us know where and provide screenshots.
We remain at your service.