Pdf not flattened Home › Forums › Pre-Sale › Pdf not flattened This topic has 1 reply, 2 voices, and was last updated 7 years ago by admin. Viewing 2 posts - 1 through 2 (of 2 total) Author Posts October 14, 2017 at 11:45 am #17022 Reply Trina BruleParticipant Hello – the pdf attached to email is not flattened. I have this option set to yes in the setup? Wondering how I can fix this. Thanks, Trina tbrule@shaw.ca October 14, 2017 at 5:43 pm #17023 Reply adminKeymaster 1. Check if there is more than one field map layout for the same form that is not configured to flatten. 2. Try exporting the pdf from the Export tab, is it flattened? If so, check the shortcode for a mis-configured flatten parameter. Let us know the results. We remain at your service. Author Posts Viewing 2 posts - 1 through 2 (of 2 total) Reply To: Reply #17023 in Pdf not flattened Your information: Name (required): Mail (will not be published) (required): Website: Submit