PDF not being attached & HTML not working

Tagged: email, html, pdf attachment

This topic has 1 reply, 2 voices, and was last updated 9 years, 2 months ago by admin.

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August 23, 2017 at 8:16 am #16524 Reply

Kevin Nichols
Participant

Once I complete the form, the email doesn’t attach the PDF and I even tried just embedding the formidable download link in the email and get HTML…not the link.

Form: http://manateeymca.org/get-a-guest-pass/

Email screenshot: https://www.dropbox.com/s/doykumgyoxpi7rj/Screenshot%202017-08-23%2012.13.11.png?dl=0

PROD2PDF settings on backend: https://www.dropbox.com/s/mwrkpd151hkeqbc/Screenshot%202017-08-23%2012.14.38.png?dl=0

Help?

Kevin

August 23, 2017 at 8:27 am #16525 Reply

admin
Keymaster

The PDF not attaching is likely due to a non-working field map layout for the same form that is set to send an attachment. Delete any unused field map layouts or change the attachment option.

The email’s HTML issue is one the great support team at Formidable Forms. Check this post and go from there… Why is there HTML showing in my email?

Let us know if the attachment issue is resolved. We remain at your service.
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