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Hi
I have mapped out all my Webform Data Field ID’s and PDF Form Field Names and all is as expectedhowever I am having issues with one field ID when I save the field map it keeps defaulting to another PDF Form Field Name. I changed it again, save it again and then it always defaults to the incorrect PDF Form Field Name
any advice please?
Try removing the field from the field map, then save the field map, and then add the field back to the field map and save. Let us know if it worked.
If it does not fix the issue, complete this form if it’s possible to provide us with login credentials so we can troubleshoot the field map.
If you cannot provide credentials, export the Field Map Layout and send it to us using this form. (No need to enter login credentials.)
Or, to continue troubleshooting remotely, please reply with;
– The number of field mappings that are in your field map layout.
– The data type of the desired PDF Form Field and the undesired PDF Form Field that keeps defaulting.We remain at your service.